Question about Motorola Mobility RAZR V3

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Help Razr V3 with Boot Loader message constantly!!!!

I have just fully charged my battery and when I unplug my phone, the screen is black and I try to power it on.  But it won't.  There is white wording that says:

Boot Loader






OK to Program

Connect USB Data Cable


Its been doing this for about 2 months, but getting worse.  The only way I've been able to power on the phone if when its done charging, to power it on while still plugged in, then unplug it.  I did that this morning, but by the time I got to work, it was messed up again.  the phone was closed, but I could see the time and all like it was on..when I opened the phone, it was black and had that error message and all day I wasn't able to power it on.  I was told it was a manufacturer defect and its still under warranty for about 72 more days.  They told me to call the 800 number to do a warranty claim..but they only want to send me a refurbished phone to replace it!  I don't want a refurb'd phone..i want a new one or to figure how to fix this one on my own if possible.  and I don't want to upgrade to another phone yet.  Any helpers?????

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  • DONIA Nov 16, 2007

    I have just fully charged my battery and when I unplug my phone, the screen is block and I try to power it on, but it won't.There is a white wording that says: Boot Loader


    SW VERSION: R374-G-0E.40.9CR

  • mmhor Apr 16, 2008

    I have same problem

  • lou111678 Nov 25, 2008

    I have the same problem, except now it has gotten even worse... Not only is it stuck on the bootloader screen, but it will not take a charge, says battery is too low to program and when I plug it up to charge the charge indicator light turns off when the screen does.

    I called ATT but they informed me that this is an unfixable error and that my phone is 9 days out of warranty (well as of today it would be 10 because all of this happened last night) And my only option is to claim it on the insurance.

    If anyone has any suggestions they would be greatly appreciated as I really don't want to spend all that money on a phone when I did absolutely nothing to my phone, except for power it off and one one time.

  • westlife May 16, 2009

    I switched my Motorola V3 phone off and then back on and the following message has appeared on the screen and will not go off.
    Boot Loader
    SW Version:

    The phone has not been damaged in anyway can you please advise on this problem.
    I have a USB cable to connect to my pc but no motorola cd's.
    Can you please advise using an IDIOTS GUIDE PLEASE



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your phone have a software problem. have your phone reprogramed again by technician near you.  im sure your phone will work again...

Posted on Oct 16, 2007


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