Hello kimani
My first thought is that you have the wrong region code set in the device manager for your DVD as you probably know dvd's come in region deffinitions 1 for europe and 2 for the americas and suchlike .
Goto Control panel select device manager
select dvd players and then properties ( you do this by right clicking on dvd player or it may give you a property box to click on . ) then select region usually you have 5 chances to set your region before the computer locks you out of any change . change the region to the one for your area i thnk it's region 5 for Kenya and save and close device manager .
If dvd still refuses to play reinstall a player program like powerdvd or windvd to get the drivers running again . ..regards Vortash
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