Question about 8x8 Packet8 Broadband Phone Service Adapter

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Dropped calls My internet provider is thru the local cable company and everytime the internet fluxuates I get dropped calls.  Sometimes I can hear the other person but they can't hear me.  Sometimes there is no sound at all.  Can you make a suggestion as to how to fix this?

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Re: Dropped calls

I had 8x8 service.....sorry to say they SUCK, and their tech support aren't a lick of help......Went with Vonage and the calls are clear and I can send DATA and FAXes with out the additional charge 8x8 wanted,,,,,

Posted on Nov 13, 2007

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Re: Dropped calls

Hi  Ahinee,


Most of the audio issues happening because of the internet issue. I understand your internet speed fluxuates. Can i know your Upload speed, Network setup, cable modem make and model?



Posted on Oct 24, 2007

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Message light blinking but no message there cannot remove message light

you have to log in to your account at the phone service provider and reset message waiting indicator. If you have a contract company managing your ip phone service, call them, and say you need the message indicator reset.

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Voip phone system

There is literally no business that can survive without a fast means of communication. It follows that any type of business, whether it is a big scale or a small scale one, has a contact number. Today's technology has made possible several fast and cost-effective means of communication ranging from the e-mail up to the voice communication via the Internet.<br /> Have you ever imagined your business that is out of reach? How will you hear from your clients? How will they give you updates? How will they tell you of their immediate concerns and how will you provide them with a response on the spot? Apart from the regular telephone system, you can further enhance business communication needs with the use of VoIP phone system.<br /> What Matters in a Business<br /> Regardless of the size of your business, it is necessary that you are able to come up with an uninterrupted voice communication. Every single business has a promise to the customers especially in line with providing the most efficient service. For your small business, using the proper VoIP compatible phone system proves to be excellent. It works compatibly with VoIP and hosts several other features that promote nothing but convenience.<br /> A Corporate Image at a Pocket-Friendly Price<br /> The reputation of a company matters a lot. This can thus be acquired by means of establishing a corporate image. With the acquisition of an efective phone system, your business will have a good image before the eyes of your clients. If the people know that you have a reliable service and fast communication solutions, the more that they will be prompted to invest and do business with you.<br /> Other Concerns<br /> Prior to having the VoIP, it is only necessary that you contact a reliable provider. You may make use of the Internet as your source. Be sure to download the software that comes from a reputable firm. You see, it is not difficult to install the VoIP phone into your workplace especially when there is already an existing Internet connection therein. You have to make yourself aware of the necessary equipment to employ plus the monthly charges that you should settle.<br /> The Highlights of VoIP<br /> Forget about the typical maintenance issues that come along with the regular telephone lines. With VoIP, you are able to enjoy more features all at a very affordable rate. The package includes the caller ID, call transfer, auto attendant, find me follow me call forwarding, voicemail, fax to email, and a lot others. Several calls can also be accommodated at the same time without prompting a busy tone that will only delay the communication. Routing is likewise very possible so the calls can be forwarded to the respective employees' own phone connections. Wherever the person is, the call can be directed to his mobile phone, home phone, or office phone. Thus, the location is not a problem because calling the individual is as easy as one, two, and three.<br /> Since you are simply operating a small business, all that you must probably want to do is to save more on the telephone connection expenses. With the VoIP phone system, you save yourself from the hassles of paying for the extra fees when you do long distance calls. You get to enjoy the local rates even as you connect to a mobile phone or call another computer. Location is no longer a thing to worry about since everything has been made easier just for you!<br />

on Jul 11, 2011 | IP Phones


Voice Over IP Tips

Voice over IP (VoIP called IP telephony and Internet telephony) refers to technology that enables routing of voice conversations over the Internet or IP network. The data flows from voting on a network of General Packet purpose instead of traditional methods for local and long distance phone calls are operational.

Save money on your long distance rates. Since there are many to choose the VoIP provider to look around, that as you have for your current long distance provider. You could save around 50 to 75% in what is now paying for unlimited calls. Packages can be exported only about $ 20 a month.

Can you use your current phone number is a matter to be considered. Most VoIP services, you can keep your existing number. Depending on the time that the phone number that you may or may not have had much. While many people have changed their number can be a problem, not worth it.

VoIP and the benefits are like any other product. Some are more in evidence than others. Of course, the biggest advantage of savings on long distance, but you have to see if things such as call waiting, call forwarding and 3-way are included because they are important.Depending on where you call, you may be able to get unlimited international calls to some countries. Check if your country is included If you make a lot of international calls check the rates before you sign up for a provider.

What is the warranty: Since VoIP is relatively new; all VoIP providers offer a free warranty refund. They want to retain the original packaging that your computer just in case, you must return the wine.

thing to consider is your VoIP provider offers E911 for emergencies. If not you will want to have a regular land line or cell phone in case you need it.

on Jan 09, 2011 | IP Phones

1 Answer

Using A580 with DLink Router. Incoming & Outgaoing calls OK for about 2 Mins then call breakup. Signal & Battery showing OK. Person at other end can sometimes hear everything OK.

THis sounds like you have ether a bad modem router or connection. You will not notice it with a webpage but VOIP uses UDP a real time and stateless. Which in a nut shell means the phone send a stream of data and dosen't care if the other end gets it or not it just sends. If you have a bad connection to the internet the phone will get interminit packet loss aka: audio breakup. So to debug and fix this.

First eliminate the variables:
Connect the Phone Directly to the Internet Providers Modem.

Reset or power cycle the modem.

Try to call out.

If it is still breaking up contact your isp for support.


If the router is the Cause of the issues:

Try to go to and flash the newest firm ware to the router.

If that dosen't resolve it you may need to get a new router. I recomend a linksys router as they tend to last about 3-5 years.

May 03, 2011 | Siemens Gigaset A580 IP Cordless Phone

2 Answers

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No dial tone on cisco 504G phone

to use an Ethernet phone you will need a VOIP supplier ( You will need to Google this for the country you are in ) . You will not be able to use it until you have these set up. Ethernet phones are not like a standard home phone which use your local exchange to route your calls they use servers on the internet to do that and route your call to landlines.
I hope this helps if so please give me a thumbs up

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MagicJack VOIP sound cuts in and out

Try your magicjack device in another usb port, as they sometimes share an irq internally with other devices, hence the chopped sound. Also make sure your computer is no trying to go into sleep or suspended mode, check the power settings to make sure the system is not shutting down devices in low power or battery mode if using a laptop, make sure the connection speed is good and strong, especially if connected to a laptop, and make sure nothing is hogging the cpu, causing the chopped sound. Also there could be issues with the router. Lastly, perform a firmware upgrade on your magicjack device, restart the machine, and then test it again. Good luck.

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If you are using this phone with skype and you can't call out and you can't hear when someone calls out, the skype isn't configured properly to use the philips 321.

User manual available on above link.

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