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Wireless network adapter - Vista




By k23m on Oct 12, 2007

" "
I have a Compaq laptop (Presario V6215CA) that had a wireless adapter included.  It worked fine for months, then one day I opened it up and the wireless was gone.  I tried doing a system restore (a couple of times) and it failed each time I tried. 

I checked for windows updates and there was nothing there.

I dont see a separate wireless device in the device manager - not sure if it is the same as the wired LAN or not.   The network troubleshooter says I have no wireless device installed.

Any ideas how I can get it back, or do you think the device is toast?
Comments:

Oct 12, 2007

- The switch is on.  I have turned it on and off a bunch of times trying to get it to maybe kick in.  Even if I disconnect the wired it doesnt come on.  Any other ideas?

Oct 13, 2007

- I tried the stop/start thing - no change.

I have already tried updating drivers, repairing drivers, rolling back drivers...on the only device in the Network adapters category.  I thought there should be 2 things in there - 1 for wired and 1 for wireless. Am I right or wrong on that?

Oct 13, 2007

- Ok - when I got to uninstall the network adapter (right click > uninstall)  it asks if I want to also delete the driver software for this device. Should I check that box?

Oct 13, 2007

- Ok I did that and still the only thing under Modems is the fax modem.

The netword adapter didnt seem to disappear when I uninstalled it though...

Oct 13, 2007

- I didnt notice an exclamation mark but it could have been there.

After I uninstalled, I rebooted and the ethernet came back automatically (if it was actually gone).  I updated the drivers, rebooted again, and there is still no wireless in the modems section.

Thanks for helping me, by the way. I really appreciate it.

Oct 13, 2007

- Well I dont have a CD but I asked it up update the driver and it did it over the internet but no change. 

I have unplugged the network cable, switched the wireless off and on...nothing... 

any more ideas?

Oct 13, 2007

- I checked that site - it is telling me my ethernet driver is bad.  I have run updates on it a couple more times and now it says it is up to date.  Still didnt change anything...

But my wired internet IS working.

Oct 13, 2007

- Well my wired internet has always been working so nothing has really changed.  I dont have a yellow exclamation mark and my ethernet drivers are up to date.  But the wireless device still isnt showing up in my device manager.

Oct 13, 2007

- diagram please!!!

Oct 13, 2007

- this laptop is only about 6 months old-  do you really think this might be the problem?  I just dont want to open it up unless I have to...

Oct 13, 2007

- I think I can figure it out.  I have built desktops before but the only thing I have done with a laptop is add RAM.  I will let you know how it goes.

Oct 13, 2007

- i cant get it apart to see what I need to get at.  I will have to get someone else to do it, or just go buy a usb card. :P

Oct 16, 2007

- there is nothing in Other Devices - that is one of the first things I checked. Thanks, though.

Nov 30, 2008

- I forgot that I posted this question but now I have the solution (sort of!). I did some HP updates on my comptuer one day a few months ago and it brought me to a webpage with some recall info on it. One of the problems listed in the recall was that the wireless had stopped working. So I sent my laptop in under that and got it fixed...for free!

Same Problem

Feb 12, 2009

-   the wireless modem doesn't work and isn't recognized under device mgr.
-   tommy77gun

May 29, 2008

-   i have a hp 6120 my wireless switch on my laptop does not turn on...it is in the off position and solutions other than installing drivers which i already have been doin or is this a hardware which i probably think it is.

I have installed and re-installed every network driver but still no blue light.

Help plz.-   ricsands

Mar 31, 2008

-   hey,
I recently bought the new sony vaio NR laptop, and did successfully install AOL wireless at the weekend. Now I logged on, to find that the wireless switch at the side of the laptop does no longer light up, and the wireless connection has completely disappeared.
Is this a problem with the actual laptop or AOL?
Thanks-   lozz1989

Mar 17, 2008

-   where can i find my wirless on and off switch on my step note laptop
-   Guest

Feb 08, 2008

-   Hi, Actually same happens to me. My Wireless Internet was working perfectly. One day I just turn on my laptop and the icon itself for wireless netowrk was not there, then i restarted laptop and it just started. It happen 2-3 times. Now even if I restart the laptop it doesn't has wireless icon. i dont know much about computers so please help me in this.-   KR24

Best Solution

posted on Apr 20, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
This may sound stupid, but a possible solution to some of the problems above might be to turn on the wireless properties on on the laptop (may not be the correct terminology). On my laptop the wireless switch does not turn on the wireless, unless the wireless radio button is pre-selected. This is found in a pop up at the top centre of the screen, or possibly by right clicking on the wireless icon and selecting 'enable' or 'radio on'. In my case it certainly was not a driver or hardware issue.

Solution #2

posted on Oct 13, 2007
Somewhat Helpful)

rocker ramji

Rank: Wiz 
Rating: 79%, 245 votes

check with drivers weather its installed properlly like

right click-my computer->prop->hard ware->device manager->and networ adapters->and w/l card->right click->and hit repair->and restart the laptop>check with w/l light on in the router


Comments:

Oct 13, 2007

- or click on start->run->type- services.msc->hit ok->and scoral down u can see w/l zero configuration->do stop and start
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Solution #3

posted on Oct 12, 2007
Somewhat Helpful)

eagle338

Rank: Wiz 
Rating: 84%, 1596 votes
Internal wireless adapters are connected to the the LAN card..Install your LAN drivers first and then install your wireless adapter drivers
Comments:

Oct 13, 2007

- The "network adapters" section wil have your ethernet device and the "modems" section will have your wireless device.Your modem is conneted to the ethernet and ethernet is connected to the laptop(ethernet acts as link b/w modem and the laptop)
Now first delete your network adapter from the list and reboot.Then use add hardware option to install your ethernet adapter drivers.Then you will see the modem in the modems section

Oct 13, 2007

- Yes do it

Oct 13, 2007

- It wont disappear it will only show and exclamation mark next to it which means the driver is not installed..Now install the drive for the ethernet first

Oct 13, 2007

- It will just identify it as a modem because it wont know whether its wireless or something else...Now you install the driver...For best results go through device manager->update driver and insert the driver CD..And follow the on-screen instructions

Oct 13, 2007

- Welcome...I enjoy helping people

Oct 13, 2007

- Try this...It will give you a better idea as to what has gone wrong
http://driveragent.com/?q=driver+scan&PHPSESSID=fo567mqgmsivg8pjlvstad7r72

Oct 13, 2007

- Thats atleast better!

Oct 13, 2007

- Hey i think u should check this out!
http://www.fixya.com/support/t219719-wireless_not_picked_up_windows

Oct 13, 2007

- I wont sleep until i fix this thing!

Oct 13, 2007

- gotcha...!u r saying that its not in the list right?This might be a problem if the adapter is not properly seated r it is damaged...turn off your laptop->Open your laptop and find the network adapter->unplug it wipe the edge WITH A SOFT COTTON CLOTH(this is because sometimes oxidization of the coating at the end might result in this problem)Put it back into the slot and boot your system..If you dont know how to do this i will get you a schematic diagram

Oct 13, 2007

- Can you tell me your motherboard brand and model?

Oct 13, 2007

- HERE IT IS


Oct 13, 2007

- Yes my friend that is the only thing left...if it is a driver problem or something...It would have at least identified the device!

Oct 13, 2007

- How ever if you are not familiar with electronics i advice you find a friend who can do it for you..

Oct 13, 2007

- Thats good enough you can do it man...try it!

Oct 13, 2007

- http://www.smallnetbuilder.com/?option=com_content&task=view&id=24287&pop=1&page=0&Itemid=98Check this out its given in detail..What he has shown is a wireless radio..but the slot is the same
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Solution #4

posted on Oct 12, 2007
Somewhat Helpful)

bluegreenash

Rank: Wiz 
Rating: 83%, 679 votes

you should have an on/off switch for your wireless,   your wireless device will dissapear if it is off.

 

also, if you are connected to wired lan some laptops automatically disconnect wireless.

 


Comments:

Oct 15, 2007

- have you checked for devices listed in "other devices" in device manager ?  There should be no entries in that category (reserved for driverless devices)

Oct 16, 2007

-

sound's like your WiFi card is blown,  If it is only 6 months old then it will be under warranty, and you can get it fixed for free by your supplier,

 

here is the manual

http://h10032.www1.hp.com/ctg/Manual/c01035886.pdf

looks like the wireless card is accessible via the RAM door on the underside (so no need to disassemble)

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Solution #5

posted on Nov 29, 2008
Not Rated)

neq39

Rank: Apprentice 
Rating: 0%, 0 votes
I know this is over a year, but have you tried checking the bios setting? It may be that the bios has an option to disable the integrated wlan.
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