I have a Compaq laptop (Presario V6215CA) that had a wireless adapter included. It worked fine for months, then one day I opened it up and the wireless was gone. I tried doing a system restore (a couple of times) and it failed each time I tried.
I checked for windows updates and there was nothing there.
I dont see a separate wireless device in the device manager - not sure if it is the same as the wired LAN or not. The network troubleshooter says I have no wireless device installed.
Any ideas how I can get it back, or do you think the device is toast?
Comments:
Oct 12, 2007
- The switch is on. I have turned it on and off a bunch of times trying to get it to maybe kick in. Even if I disconnect the wired it doesnt come on. Any other ideas?Oct 13, 2007
- I tried the stop/start thing - no change.
I have already tried updating drivers, repairing drivers, rolling back drivers...on the only device in the Network adapters category. I thought there should be 2 things in there - 1 for wired and 1 for wireless. Am I right or wrong on that?
Oct 13, 2007
- Ok - when I got to uninstall the network adapter (right click > uninstall) it asks if I want to also delete the driver software for this device. Should I check that box?Oct 13, 2007
- Ok I did that and still the only thing under Modems is the fax modem.
The netword adapter didnt seem to disappear when I uninstalled it though...
Oct 13, 2007
- I didnt notice an exclamation mark but it could have been there.
After I uninstalled, I rebooted and the ethernet came back automatically (if it was actually gone). I updated the drivers, rebooted again, and there is still no wireless in the modems section.
Thanks for helping me, by the way. I really appreciate it.
Oct 13, 2007
- Well I dont have a CD but I asked it up update the driver and it did it over the internet but no change.
I have unplugged the network cable, switched the wireless off and on...nothing...
any more ideas?
Oct 13, 2007
- I checked that site - it is telling me my ethernet driver is bad. I have run updates on it a couple more times and now it says it is up to date. Still didnt change anything...
But my wired internet IS working.
Oct 13, 2007
- Well my wired internet has always been working so nothing has really changed. I dont have a yellow exclamation mark and my ethernet drivers are up to date. But the wireless device still isnt showing up in my device manager.
Oct 13, 2007
- diagram please!!!
Oct 13, 2007
- this laptop is only about 6 months old- do you really think this might be the problem? I just dont want to open it up unless I have to...Oct 13, 2007
- I think I can figure it out. I have built desktops before but the only thing I have done with a laptop is add RAM. I will let you know how it goes.Oct 13, 2007
- i cant get it apart to see what I need to get at. I will have to get someone else to do it, or just go buy a usb card. :P
Oct 16, 2007
- there is nothing in Other Devices - that is one of the first things I checked. Thanks, though.Nov 30, 2008
- I forgot that I posted this question but now I have the solution (sort of!). I did some HP updates on my comptuer one day a few months ago and it brought me to a webpage with some recall info on it. One of the problems listed in the recall was that the wireless had stopped working. So I sent my laptop in under that and got it fixed...for free!