KitchenAid Superba KSCS25FKSS00 SideXSide... (by 6 users)

posted by Handson on Oct 12, 2007

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Water and Ice dispenser, on the freezer compartment door, does not dispense water or ice. Light at the dispenser is also out, although switched on. Water is getting to the icemaker and it is making cubes.

Have checked and replaced filter and saddlevalve both OK.

Comment by Handson, posted on Oct 13, 2007

check wiring at bottom corner of freezer door. constant movement will break the connection.

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5 Other Users Have The Same Problem

Comment by jasonlt, posted on Aug 03, 2008

I had the same problem with the wire crimping at the base of the freezer door. I cutr off the mesh and used a 22-18 AWG **** splice to reconnect the broken wire. Then I used electrical tape to wrap all the wires together. Finally, I cut out a piece of the plastic bottom grill because that is what was causing the crimping. It now can easily open and close without crimping the wires. You can barely notice the grill is cut.

Comment by proax9, posted on Jul 26, 2008

Ice maker works- no water from in-door dispenser. I have checked water pressue on water inlet: OK. Changed water valve in back of refrig. Still no help. I see issues about the wiring harmess: how can that be fixed?

Comment by aeisner007, posted on Jul 14, 2008

water does not dispense using water dispenser lever, however when using the ice dispenser lever ice AND water are dispensed. The ice dispensed is crushed, although the setting is for cubes......help!!!

Comment by DrJY, posted on Feb 20, 2008

Dispenser wiring keeps getting cut by freezer door open/closing. Well known problem. All over the web. Kitchen Aid refuses to acknowledge design defect. Anybody got permanent fixd?

Comment by uken, posted on Nov 06, 2007

have broken wires in harnes at lower hinge side of freezer door how do i get and replace the harnes

Best Solution

posted on Dec 09, 2007

dvdpartsguy

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Wiz
Rating: 89%, 23 votes

Replace the ERC board.

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Solution #2

posted on Jul 26, 2008

proax9

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I had two (2) broken wires in the harness. I don't think you actually have to take the door off. It may be a little cramped working, but I think it can be done. Once you take off the bottom grill, find the end of the harness next to the water filter and unplug the white plug. Just below that is a ground wire. Remove the screw and take the green wire off. Then, next to that is a white "c-clip" holding the harness against the bottom of the refrigerator. Remove that clamp and you should have enough "play" to work on the harness. (It is probably a pain in the #*@ to remove the entire harness because it runs into a hole in the bottom of the door and then up through the door itself) You'll have to cut away the black mesh sleeve over the harness. I cut it with a pair of wire cutters as close to where the harness goes into the door as possible. There may also be a bit of black electrical tape at the end of the mesh closest to the white plug. Remove that, and you should be able to slide the mesh sleeve off, over the plug. This should reveal the broken wires. I just took some 12 gauge braided wire and cut a couple of pieces

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