Question about Saeco VIA Venezia

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Water won't come through my Saeco via venezia coffee machine. It was working fine until I cleaned it so I don't think the pump has gone.

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  • saragm123 May 23, 2009

    Water won't come through the coffee or steam wand. Water is simply not drawn up from the water vessel, I have a new pump and tried to 'clear' or purge the system but still no water is drawn up.

  • Ernest R
    Ernest R May 11, 2010

    Water wont come through the coffee or the steam wand?

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If the pump vibrates when trying to draw water then that is a good sign. Remo;ve the hose on the output side of the pump and turn it on to see if it draws water(BE Careful water and electricity love each other too much), it water flows out the output side, reconnect to boiler and test. If that did not solve the no draw problem then the machine is blocked either at the boiler.

Posted on May 24, 2009

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It sounds like you need the tune up kit. I got mine at Seattle Coffee Gear. http://www.seattlecoffeegear.com/seattle-coffee-gear-tune-up-kit-for-saeco-via-venezia. It was really easy to unscrew and replace the parts. Good luck

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If I have any amount of coffee in the filter, even a tiny amount not packed at all, I cannot get any water through my machine. It sounds as though the pump goes on and off. But, if I empty out the...


First, if water comes out of the wand while you are brewing coffee then the valve has a problem, it might need to be replaced or the pressure buildup is forcing water through. Remove the shower screen and screw in the head and clean, then descale the machine using Scalekleen, vinegar is no the best thing for descaling the machine.

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Can you brew a coffee? If not then the problem is the pump might be blocked.

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Turn machine on and make sure that the knob is fully opened, if the pump does not engage(vibrate) then either the machine is not getting power or there is a problem with the pump.

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1 Answer

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Hi,

What kind of machine do you have, there will be a type number on the machine like SINXXX, SUPXXX

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Solution nr one cold be the machine ran out of water and the circuit need to be filled up again.
This is the procedure to do that

Fill up your water tank
Open the steam knob na push the coffe button...in that way the water will be forced to go to the steamer.If you have water in the steamer like you asking for hot water....go to the next step
Close the steam knob and at that point you will hear a different noise and the watewr should be able to go direct into the boiler and start dripping like it was before.
if you don`t have hot water coming oput from the steamer....the problem is before the boiler and could be a clog on the silicon tube or the water pump is loosing friction..

Pls don`t forget to rate your experience

Fabio

Apr 26, 2008 | Saeco VIA Venezia

1 Answer

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Try descaling the machine. Saeco has a suitable solution, although the user manual says 'you may use any commercially available non-toxic descaling agent.' The instructions are set out in the user manual, and are usually on the descaling agent label. It is important to descale regularly, at least every 4-6 months. 

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