Question about Washing Machines
Dear Expert,Sir or Madame, I truly need your advice and assistance. I will be thorough and patiently await your response and help. I have an excellent washing machine and dryer combination which my father purchased April 25th,1985. In 2000 or 2001 we changed the washing machine motor. In November 2008 after drying two loads the dryer would not start. An appliance technician said I needed a new dryer motor but could not order it from his warehouse and wanted nothing to do with it. I found a veteran technician who discovered it was only lint that impeaded it's function. He heard when pushing in the start button a noise from below the timer knob. It has worked beautifully until last evening when the same occurred and the same noise when pushing in the starter button. If I decide to I can get all the dryer parts necessary.It may cost over five hundred dollars. But if,for the future I wish to stock up a washing machine motor and assembly for when this one breaks down I am told by both Sears & Roebuck and Repair Clinic.Com that the washing machine motor and assembly are no longer available. Is there any where in all America or elsewhere this can be found? And can the washing machine motor be repaired if need be in the future? Also what do you think of the dryer problem? Below are the details of my machine : Name: KENMORE ALL IN ONE LAUNDRY SYSTEM Series: LAUNDRY SYSTEM MODEL 93901 Model Number : 41789390800 The last number which Sears & Roebuck designated for the washing machine and assembly was 078394-100. Repair Clinic.Com has 5308011236 which is an error because this number is for the dryer motor and switch assembly. Please help for if I can repair and also stock up with a washing motor it will save me money in these difficult cautious times we are in. Awaiting your reply. God Bless, Eric Galati
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Posted on Jan 02, 2017
Manually move the timer to the SPIN mode and turn it on.
If nothing happens, replace the lid switch.
With a model number I could be more specific.
Posted on Feb 27, 2009
First, see the Sears Parts site for your washer:
Also see the Whirlpool / Kenmore service manual.
Initial thoughts are a worn/broken motor coupler.
See the following for how to get to it and check it.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.
It's possible that the prongs have broken and the humming that you hear is the pieces rubbing against the center rubber piece.
The power from the motor is transmitted through the rubber piece to the transmission.
The other shaft on the motor directly drives the pump.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
Posted on Jan 10, 2010
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Tips for a great answer:
Your machine's latch may be blocked by something acting like the car door latch described above. It may be the switch has broken and is the "culprit".
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