Question about Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Lens coming out and going back in when turned on

When I go to turn on my camera the screen says Access and the lens keeps coming out and then going back in. It does this a few times and then the screen says turn off and then turn back on, only to have the same thing happen. Sony said it was a problem with the lens but how can I fix it?

Posted by on

1 Answer

Re: Lens coming out and going back in when turned on

Lightly hit your camera in you palm a few times. I has the same problem with my DSC-W55 and it works now!

Posted on Oct 14, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...

When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

Turn camera on, lens comes out, goes back in ,and says lens error.

try these fixes

1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable nimh 2500mah or better) and turn the camera on. If using rechargeables, and they're more than a year old, consider purchasing new rechargeable batteries as they may not be providing sufficient power to startup the camera. If new batteries didn't work, try pressing and holding the 'Function' or OK button while turning the camera on.

2.If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

3.Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

4.Insert the cameras audio/video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fix 3 as a means to provide extra power to help to this fix. Reinsert the cable only after tapping the camera.

Feb 07, 2011 | Nikon Coolpix S3000 Digital Camera

1 Answer

When I turn my camera on, the lens goes in and out and the screen says "Access," then says "turn off and back on" but it never comes on.

Lens of camera is bad and requires replacement that would cost more then camera worth. Best option is to buy another camera.

Jul 23, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

It keeps doing this when trying to turn on lens comes out then go's rite back in. message on the back of the screen says turn camera of and back on again.

remove battery while lens is out. try reseting the cam usually near batt need paperclip to push reset. if the lens makes grinding noise lens assembly gears are done. flat rate from sony is usually close to 80% of what you paid for cam.

Jun 03, 2009 | Sony Digital Cameras

1 Answer

Access problem

Get it serviced. U've prob. dropped it and the lens is no longer in allignment (retacting issues)

Jul 07, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony cybershot 4.1 megapixels mpegmovie vx dsc-s90

Your camera has problem in Lens mechanism. If Lens doesn't open properly, camera will not show picture at all. There would be Loading Motor section demaged in Lens mechanism and it needs to be replaced to work camera OK.
Now come to blue screen in playback mode, This model doesn't have internal memory, so you need memory stick/ card to see previously taken pictures.

Jun 21, 2008 | Digital Cameras

2 Answers

The lens keep going in and out

mine camera did the same thing. i gave it to my techno neighbor guy and hours later he gave me my camera back and it was FULLY functional! he "hit it several times" thus jarring the lens back into place! (i could have gone w/o hearing that but, hey! it works!

Jan 01, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Getting access

Was your unit dropped, or maybe left with the lens protruding? Seems you have a problem with the lens assy(stucked), during start-up, it will initialize to check if all systems go, if not then it will display turn off and on again. thanks

Sep 06, 2007 | Sony Cyber-shot DSC-W30 Digital Camera

1 Answer

Camera lens comes out and goes back in when I turn it on.

Sounds like the lens can't get into the proper position. Any possibility of damage to the lens?

Aug 10, 2006 | Olympus FE-110 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot DSC-W50 Digital Camera Logo

Related Topics:

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Digital Cameras Experts

Larry Spears
Larry Spears

Level 3 Expert

625 Answers

Vish Iyer
Vish Iyer

Level 2 Expert

74 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Sony Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides