Question about Sony Ericsson W550i Cellular Phone

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Swivel part of my phone is broke one side

Can it be fixed or if not can it be replaced it is only one year old and without my phone i am lost please can any one help me plkease

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Posted on Oct 14, 2007

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The swivel mechanism on the Loola Up front wheels is controlled by a wire which runs up inside the chassis. If your wheel is locked and you're unable to move the swivel button it would indicate this wire has come off its fixings inside. To repair this, we would need the chassis to be sent to our engineers for inspection / repair work.
If you're in the UK and it is under 2 years old please contact your retailer with proof of purchase and they will make arrangements for this under warranty terms and conditions.
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