Question about HP Office Equipment & Supplies

1 Answer

Printer won't shut down after paper jam - HP Office Equipment & Supplies

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

Unplug the power supply from the wall.
Wait a few minutes.
Open rear access panel if it has one.
Gently pull out jammed paper if possible (don't get rough)
If it won't come out go to next step.
Plug it back in.
Printer will make noises,eject paper, and ready light will come on.

Posted on May 11, 2009

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
Ajkill
  • 2035 Answers

SOURCE: Lexmark X4850 paper jam

  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on May 13, 2008

frcs68
  • 1605 Answers

SOURCE: Paper Jam error

try to open the cover and reseat the ink.
the machine is trying tell you there is something stuck inside where the switch or the senser is located. usually right before the heater path. after the paper pickup roller.

Posted on Oct 15, 2008

  • 1 Answer

SOURCE: Cleared paper jam &printer will not reset

I had to turn off the printer & disconnect the power cord. I also had some material that was backed up on hold from the night before that was preventing the current material from being printed & I had to go in & cancel the documents to be printed before the printer would function.

Posted on Jan 08, 2009

  • 3 Answers

SOURCE: hp 2015dn paper jam light on solid,won;t print

There is a manual paper release on the bottom of the paper tray. If it gets stuck the paper does not rise to be picked up. Not sure why it registers an amber paper jam for it, but I taped my release open and put the tray back in carefully. Its been working for 2 days straight now.
My real issue was I had both the low toner and paper jam lights on solid and amber. I waited a few days to post this to make sure it worked. Worth a shot for you all. post back if it works for you .
-T

Posted on Feb 27, 2009

  • 1751 Answers

SOURCE: message says paper jam- Printer shows E - will not

Hi

replace cartridges

Posted on Nov 21, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Brother Printer HL-240D that gives me a constant paper jam inside indication even though the paper goes completely through the printer, and there is no actual paper jam. What switch causes the...


Have you tried shutting it down completely? Also, double check to see if the inside of the printer is completely clean. I had the paper jam indicator showing because there a small piece of paper stuck inside. Also, found a helpful manual for a similar printer, you can see it here - Brother HL-2240 manual

Sep 29, 2013 | Brother HL-2040 Laser Printer

1 Answer

The paper jams when I try to print. It will not feed from either the lower or the upper paper feed. It is jamming in the back of the printer.


Paper jams


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Open the Rear Cover.

If you can see the jammed paper, slowly pull the paper out.

Clean the rollers in the rear section too.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



May 23, 2011 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Printer wont shutdown after paper jam


After removing paper jam, which may have been caused by using typing paper,which was a much lighter weight,computer was shut down,on startup printer had shutdown,no further problem.

Jun 14, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Problem starts with "paper jam" messager. Can not shut down as light keeps blinking and "shutting down" message is on screen.


hi!!!! in your case,try to unplug the power of your printer and check the material that stock inside the printer that can cause the printer paper jam and after you check to plug it back.It is normal when the printer is blinking when the printer is paper jam because that is the error when your printer is paper jam.

May 11, 2009 | Office Equipment & Supplies

1 Answer

Cleared paper jam &printer will not reset


I had to turn off the printer & disconnect the power cord. I also had some material that was backed up on hold from the night before that was preventing the current material from being printed & I had to go in & cancel the documents to be printed before the printer would function.

Jan 05, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Can't reset paper jam HP1315 all in one printer


Try these instructions.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01577197&lc=en&dlc=en&cc=us〈=en&rule=8331&product=374568
Sometimes when you get a paper jam the carriage that holds the ink becomes jammed and you have to reset the printer to get it to work again.  

Dec 03, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

My lexmark x4550 keeps rejecting paper and says vlear paper jam


I'm not sure what step have you taken to remove the paper. However in general you may need to shut down the printer properly. Please refer to below article that might be helpful for paper jam issue on LExmark printer.
http://etech.maiila.com/?p=25

Apr 29, 2008 | Office Equipment & Supplies

1 Answer

Cover door open Now paper wont pull down or jams


Sounds like something stuck in paper path, check paper feed area for any obstructions.

Dec 29, 2007 | Lexmark X3470 All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

529 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...