Question about Garmin iQue 3600 GPS Receiver

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Hotsync fails can't write gmapsupp.img to sd card, says card is full when it is not and gives an unknown error of 1000.

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  • Garmin Master
  • 13,433 Answers

Check that the SD card lock is off, can you plug the card to your computer check how much space is really available also try to copy a file from the card and copy another file to the card to see if its working.

if the lock is unlocked (if your not sure try both positions) and your unable to write anything into the card its either full or faulty.

Posted on May 11, 2009

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1 Answer

Garmin 1450 does not recognize memory card


What are you trying to put on the SD card? A map? If so, you need to create a subdirectory on the SD card called "Garmin" and the map file and unlock file should be named "gmapsupp.img" and "gmapsupp.unl".

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Garmin nuvi 215 is not detecting secondary map which I have placed on sd card. What is the solution?


The map must be named "gmapsupp.img" on the SD card and not "gmapprom.img" like on the internal memory of the unit.

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Garmin nuvi 200 SD card


Did you rename the file extensions? On the unit, the map file and map unlock file must be named gmapprom.img and gmapprom.unl

On the SD card they must be named gmapsupp.img and gmapsupp.unl.

Also copy your garmindevice.xml file over to the SD card too.

Feb 26, 2013 | Garmin nuvi 200W GPS Receiver

1 Answer

I bought a lifetime update from Garmin a few years ago but now my nuvi 270 tells me that I don't have enough memory to install the latest maps and that I must choose only certain regions. I have an 8Gb...


The internal memory of the nuvi is full. Some maps will need to be delete before any new maps can be added. Typically, the map in the nuvi is named GMAPPROM.IMG and a map installed to an SD (or SDHC) memory card is named GMAPSUPP.IMG.

1) Remove the SD card from the memory slot

2) Connect the nuvi to the computer via USB cable.

3) Open the nuvi drive.

4) Locate and delete the GMAPPROM.IMG (or GSUPPROM.IMG) file(s). Optionally copy (instead of deleting) them to your hard drive in case there is a problem wit the new map file(s).

5) Empty the Recycle Bin.

6) Retry the map update of the nuvi.

This method will take some time to perform depending on how many map segments you are sending to the nuvi. Transferring the entire map can take over an hour. A quicker way is to send the maps to the SDHC card directly by inserting the card into a card reader. This eleminates the slow Garmin card reader from the equation and transfers are done in a fraction of the time. No maps will be on the nuvi - they will all be on the memory card instead. To update the SD or SDHC card, do this:

1) Repeat steps 1 thru 5 above. This removes the maps files from the nuvi.

2) Disconnect the nuvi from the computer.

3) Connect a card reader to the computer.

4) Insert the SD or SDHC card into the reader.

5) Locate and delete the GMAPPROM.IMG (or GSUPPROM.IMG) file(s). Optionally copy (instead of deleting) them to your hard drive in case there is a problem wit the new map file(s).

6) Update the map to the SD or SDHC card.

When either method is employed, only one map file set will result. GMAPPROM.IMG or GMAPSUPP.IMG is the name of this file set. You should ensure / change the name to GMAPPROM.IMG. Any subsequent file set added should be named GMAPSUPP.IMG.

I hope this helps & good luck! Please rate my reply - thanks.

Jun 27, 2011 | Garmin nuvi 200W GPS Receiver

1 Answer

Garmin nuvi 250 cannot read gmapsupp.img file on sd card


It must be in Garmin folder i order to read. (e.g. L:\Garmin\gmapsupp.img)

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1 Answer

Adding more maps to SD Card for a Nuvi 205


You can use GMapTool program to join multiple maps in one single img file. If some maps are locked - you must write the unlock codes in the img file, using this program. Do not join two or more maps with same FID's.

Img file must be placed in "Garmin" directory on the SD memory.

Jul 20, 2009 | Garmin GPS

1 Answer

Having a problems with uploading maps to gps


HOW TO INSTALL CN NA 2009NT ON A STREETPILOT C330
The CN NA 2009 NT mapset is too large to be installed in the C330 without putting part of it onto an SD card. My recommendation is to build an image file containing the lower 49 states, PR & the USVI and upload it into the internal memory as a new 'gmapprom.img' file, and then build a new 'gmapsupp.img' file for an SD card containing Alaska & Canada.
Start the process by using MapSource to create a new 'gmapsupp.img' file, choosing the lower 49 states plus PR/USVI. Make sure that the total mapset size is no more than 975MB (930MiB) MAXIMUM. Anything that's very much larger will cause the installation to fail, due to insufficient internal memory. Note: Even though MapSource lists the mapset size in "MB", it actually measures it in "MiB". DO NOT EXCEED 930.0 MAPSET SIZE AS LISTED IN MAPSOURCE! (Can you get away with "just a little bit more"? Yes, you can, but why push it when you can simply put the rest on an SD card? Otherwise, you'll spend 40 minutes uploading it to your C330, only to have it fail at 99%. No fun... )
After selecting these maps tiles, choose 'Transfer > Send to Device...', but do NOT select your C330 as the destination for your new 'gmapsupp.img' file; instead, choose to send it to a blank 1GB (or larger) SD card plugged into one of your USB ports by way of an appropriate adapter (or to the 'C:\Garmin\' folder on your primary hard drive if you're running a specially-modified MapSource executable). MapSource will automatically create a 'Garmin' folder on your SD card and create your new 'gmapsupp.img' file within it.
Once you've successfully accomplished this task, copy the new 'gmapsupp.img' file to your hard drive's 'C:\Garmin\' folder (unless that's where you sent it in the first place, as noted above), then re-name it 'gmapprom.img'.
Next, repeat the process, selecting Alaska plus all Canadian provinces instead. Do NOT select any of the U.S. map tiles you selected the first time around. Capiche? This time, however, after creating the new 'gmapsupp.img' file on your SD card, do NOT copy it to your hard drive and do NOT re-name it. Just plug your SD card into your C330.
Finally, we're almost ready to upload the first file you created -- now called 'gmapprom.img' -- into your C330. First, we have to make sure you have a copy of Garmin's WebUpdater package installed. Open your 'C:\Garmin\' folder. Is there a 'WebUpdater' folder there? Yes? Great! Look inside and you should see a file named 'WebUpdater.exe'. If you've got it, you're almost there.
You don't have WebUpdater installed? Go get it and install it; it's a free download from Garmin. I'm using Windows XP; be sure to get the Windows version that's right for you. (To the best of my knowledge, this procedure does not work on a Mac. Sorry... ) http://www8.garmin.com/products/webupdater/howtoinstall.jsp
Now that you've got it installed, do the following:
- Right-click on an unoccupied area of your Windows Desktop; when the menu pops up, choose 'New', then 'Text Document'.
- Double-click this document; this will open up a brand new blank document in NotePad (or whichever text editor you've chosen).
- Copy and paste the following line of text into it...

C:\Garmin\WebUpdater\WebUpdater.exe /upload_file rgn=49 path=C:\Garmin\gmapprom.img -autorun usb /i

- Select 'File > Save' then 'File > Exit'.
- Re-name the file to 'C330_Map_Update.BAT'
- With the C330 connected to the PC by USB (your drivers have already been installed previously, yes???), double-click on your new 'C330_Map_Update.BAT' file.
- Sit and watch as the WebUpdater application opens up a command-line window and copies your new 'gmapprom.img' mapset into your C330!
- It will take approximately 35-40 minutes if all goes well.
-Don't forget, you'll need to have previously entered your 25-character unlock code into MapSource. That unlock code must be specific to your C330; just because your Nuvi's unlock code allows you to create mapsets in MapSource doesn't mean that those mapsets will work in your C330!

Jan 18, 2009 | Garmin StreetPilot C330 GPS Receiver

2 Answers

Backup Streetpilot C330


HOW TO INSTALL CN NA 2009NT ON A STREETPILOT C330

The CN NA 2009 NT mapset is too large to be installed in the C330 without putting part of it onto an SD card. My recommendation is to use MapSource to build an image file containing the lower 49 states, PR & the USVI and upload it into the internal memory as a new 'gmapprom.img' file, and then build a new 'gmapsupp.img' file for an SD card containing Alaska & Canada.
Start the process by using MapSource to create a new 'gmapsupp.img' file, choosing the lower 49 states plus PR/USVI. Make sure that the total mapset size is no more than 975MB (930MiB) MAXIMUM. Anything that's very much larger will cause the installation to fail, due to insufficient internal memory. Note: Even though MapSource lists the mapset size in "MB", it actually measures it in "MiB". DO NOT EXCEED 930.0 MAPSET SIZE AS LISTED IN MAPSOURCE! (Can you get away with "just a little bit more"? Yes, you can, but why push it when you can simply put the rest on an SD card? Otherwise, you'll spend 40 minutes uploading it to your C330, only to have it fail at 99%. No fun... )
After selecting these maps tiles, choose 'Transfer > Send to Device...', but do NOT select your C330 as the destination for your new 'gmapsupp.img' file; instead, choose to send it to a blank 1GB (or larger) SD card plugged into one of your USB ports by way of an appropriate adapter (or to the 'C:\Garmin\' folder on your primary hard drive if you're running a specially-modified MapSource executable). MapSource will automatically create a 'Garmin' folder on your SD card and create your new 'gmapsupp.img' file within it.
Once you've successfully accomplished this task, copy the new 'gmapsupp.img' file to your hard drive's 'C:\Garmin\' folder (unless that's where you sent it in the first place, as noted above), then re-name it 'gmapprom.img'.
Next, repeat the process, selecting Alaska plus all Canadian provinces instead. Do NOT select any of the U.S. map tiles you selected the first time around. Capiche? This time, however, after creating the new 'gmapsupp.img' file on your SD card, do NOT copy it to your hard drive and do NOT re-name it. Just plug your SD card into your C330.
Finally, we're almost ready to upload the first file you created -- now called 'gmapprom.img' -- into your C330. First, we have to make sure you have a copy of Garmin's WebUpdater package installed. Open your 'C:\Garmin\' folder. Is there a 'WebUpdater' folder there? Yes? Great! Look inside and you should see a file named 'WebUpdater.exe'. If you've got it, you're almost there.
You don't have WebUpdater installed? Go get it and install it; it's a free download from Garmin. I'm using Windows XP; be sure to get the Windows version that's right for you. (To the best of my knowledge, this procedure does not work on a Mac. Sorry... ) http://www8.garmin.com/products/webupdater/howtoinstall.jsp
Now that you've got it installed, do the following:
- Right-click on an unoccupied area of your Windows Desktop; when the menu pops up, choose 'New', then 'Text Document'.
- Double-click this document; this will open up a brand new blank document in NotePad (or whichever text editor you've chosen).
- Copy and paste the following line of text into it...

C:\Garmin\WebUpdater\WebUpdater.exe /upload_file rgn=49 path=C:\Garmin\gmapprom.img -autorun usb /i

- Select 'File > Save' then 'File > Exit'.
- Re-name the file to 'C330_Map_Update.BAT'
- With the C330 connected to the PC by USB (your drivers have already been installed previously, yes???), double-click on your new 'C330_Map_Update.BAT' file.
- Sit and watch as the WebUpdater application opens up a command-line window and copies your new 'gmapprom.img' mapset into your C330!
- It will take approximately 35-40 minutes if all goes well.
-Don't forget, you'll need to have previously entered your 25-character unlock code into MapSource. That unlock code must be specific to your C330; just because your Nuvi's unlock code allows you to create mapsets in MapSource doesn't mean that those mapsets will work in your C330!

Jan 15, 2009 | Garmin StreetPilot C330 GPS Receiver

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