Question about SanDisk Sansa Clip MP3 Player

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Sansa Clip will not turn on

I can not get my Sansa Clip to turn on. It has been charging for 4+ hrs. but when I disconnect from computer it will not turn on. My computer will recognize the device and I can tranfer music. I also tried to downlowd the latest firmware, but for what ever reason the download is not working either. Don't know if it is my internet security settings or not. Any help would be appreciated.

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  • Greg Parson May 13, 2009

    My sansa 2gb clip won't turn on or is recognized by my computer!

    I turned it on and waited about 30 seconds to see if it was just a backlight problem, but it wouldn't do anything! It was fine last night and has been on the charger ALL DAY! I have only had it for about 5 months and had 200+ of my favorite songs on it. I have been useing a A/C adapter to charge it, so maybe that affected it. I have no idea whats wrong with it, nothing seemed to happen, it just won't work!

  • mikehurd71 May 18, 2009

    The soft reset does not work. Tried it many, many, many times.

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I had the same problem, and found the solution on the Sansa Clip forum page at sandisk.com
Here it is: Simply push the on switch up and hold it for 15 seconds, this initiates a soft reset, which resets the device to the state it was when last turned on

Posted on May 13, 2009

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1 Answer

Sansa clip on turn on


can u more specific? u mean how to turn on your sansa clip or your clip can't turn on?
if the first one:
u may can see the instructions.
if the second one:
SOLUTION 1 - Reset the player.

SOLUTION 2
- Make sure the player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode, then connect it to the PC.

3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.

Feb 25, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk sansa clip 1gb wont turn on


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My sansa sanclip just froze.iit was charging and


Hi.

You have two Solutions.

Solution 1:

Resetting the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

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Solution 2:
Updating the Sansa Clip Firmawre:
  1. If it's not installed yet, download and install the Sansa Firmware Updater.
  2. Connect your Sansa Clip to the computer.
3.1. Assuming there's a new firmware available, the following message will appear on your lower right task bar. Click on the balloon message:

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3.2. 3b. OPTIONAL: You can also manually run the SansaUpdater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater.

4. Select the Firmware check box.
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5. Click Download Now. Firmware downloads and updating starts.

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6. Click Finish after the firmware has been downloaded.

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7. Disconnect your Sansa Clip from the computer.
8. A "Firmware upgrade in progress" message will appear on the Sansa Clip's display screen. The device will turn itself off after the firmware is updated.

Additional Help:
Sansa Clip Manual Guide.


If you need any Further Help Just don't Hesitate Asking me.
Thank You For Using Fixya.
Good Luck.


Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip wont power up unless hooked up to usb


http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

Windows XP SP2
• Windows Media Player v10
• Intel Pentium class PC or higher
• CD-ROM drive
• USB 2.0 port for hi-speed transfers and charging

Make sure HOLD button is not on.

Battery
The Sansa
®
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

Feb 26, 2009 | SanDisk Sansa m200 SDMX3-512 MP3 Player

1 Answer

I was charging my sansa mp3 player and now it does not work!!!!!!


the problem is when the computer freezes it sometimes can wipe the hard drive and can damage the mp3 player for good thus freezing it from turning it on and clearing the memory and thats it

Dec 27, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Won't turn on


What you need to do is first make sure that you are safely disconnecting your sansa clip and not just taking it off the computer. Second you may have a virus in your sansa clip I would prefer you call Technical Support for Sansa clips, the number is 1-866-726-3475, they are open 4am-10pm PST
or 7am-1am EST. Hope this helps

Sep 07, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 2gb


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 28, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozen


There is a fix, but it is going to delete all the songs off the player, so you will have to reload them. Disconnect the Sansa Clip from the computer. Slide the power button up for 15 seconds to turn the Sansa Clip off. Hold in the volume + button, and reconnect the player to the computer

Apr 27, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Sansa clip


You need the latest firmware update from Sansa' website - may require a restart of computer after performing.

Apr 18, 2008 | SanDisk Sansa Clip MP3 Player

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