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Commercial freezer is not freezing the way it should, temperature stays around 15 degrees

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  • Dennis Boxerman May 11, 2010

    How about some more info. Manufacturer, model, serial numbers would help.

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Check and see if condenser is clean.

Posted on May 28, 2009

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Our Freezer is not running correctly and is staying at a temperature of about 40 degrees. The temperature display reads REC. Please help. Thanks


REC means recovery. It is trying to make temp and is not. Could be frozen up evap, no fan running, door not closing, issues with the refrigeration system.

Jun 19, 2015 | Hoshizaki Commercial Freezer SafeTemp®...

1 Answer

It seems that the temp more often goes up to 20-30's and that food is not as frozen when I check it. When temp goes up I check it for next couple of minutes and usually within 10 min the temp is back down...


This is normal. All commercfial freezers must defrost 3 to 5 times a day, or they will freeze over at the coil and then stop freezing. A timer in your freezer turns off the compressor and turns a heating element on for 10 to 15 minutes. During that time the coil heats and melts frost from the coil. Usually within 30 minutes the temperature will briefly rise to 20 t0 25 degrees F and then quickly drop down to 0 degrees F. The food rarely defrosts in this short period of time..

Sep 01, 2010 | Turbo Air 23 cu. ft. / 651 liter...

1 Answer

I have an AHT Salzburg chest freezer and it's stuck in "chilling" mode and not getting cold enough to freeze anything. It's a commercial freezer and says it has chilling and freezing modes but how do I get...


pull the plug and let it defrost. ck the drain for water. it maybe pluged. after 2 to 4 hrs. plug it back in and set the temp. to -10 degrees f . fill small dish or bowl with water and see how long it take to freez. if it takes longer then 4 hrs you may need freon or have a compreesor problem, or defrost timer .

Aug 23, 2010 | True 31 cu. ft. / 878 liter Commercial...

1 Answer

My true freezer temperature gage has a P1 flashing code


If unit keeps proper temp. then I would think that either the thermometer sensing probe may have been damaged during the repair process or the thermometer itself has failed.

May 13, 2010 | True Commercial Freezer TM74F

1 Answer

My true freezer temperature gage has a P1 flashing code


Have a look at the Make and model of your thermostat and download the Instructions from the internet or give ur local refrigeration mechanic a call and ask him they are easy to set

Mar 23, 2010 | True Commercial Freezer TM74F

1 Answer

Sanyo Frost Free Fridge (Model SR 1031) very slow to cycle through freeze to defrost back to freeze cycle. The temp in Freezer compartment goes from -17 degrees to -1 degree then back to -17 as it takes in...


DO NOT TRY TO MODIFY TIMING CYCLE.you would need to completely modify printed circuit board and inbuilt computer......some freezers cycle around 6 to 8 hours.the temperature can only be checked say every 12 hours to get an average reading

Feb 10, 2010 | Freezers

1 Answer

Norlake freezer 6x6 not freezing enough


Normally freezers are kept at zero. Most health departments will not allow the temp to be higher than plus 10. If you want to store ice cream, you need to be at minus 10 degrees to minus 15 degrees.

let me know if I can be of any further help.

Sep 29, 2009 | Nor-Lake Freezer Norlake Refrigeration 6'...

1 Answer

Our Franklin Chef FIM70 keeps freezing up help please


What temperature is the ambient air?
Mine froze up if the ambient temperature was less than 70 degrees F.

Jun 26, 2009 | Franklin Freezer Chef FIM70 Commercial Ice...

1 Answer

I have an older commercial upright Hobart freezer. The freezer seems to operate fine, cycling but always returning the compartment to zero degrees, until all of a sudden the temperature went up, well...


In most cases, an evap that freezes up is either an air flow problem or no defrost cycle. Older Hobarts have mechanical defrost time clocks. It could be locked up i.e., not running so no defrost cycle.
It could be coming out of defrost too early because the sensor that monitors the evap temp is not working properly.
The door could not be closing. If left cracked open, it will freeze up every time as unit never hits temp., keeps unit running. Warm air is seeping in and the moisture freezes on evap.
Lastly, the defrost heater(s) may not be working. Burned out, shorted, broken wire, etc.

Good luck and hope this helps.

Mar 28, 2009 | Victory Commercial Freezer VSF-3

2 Answers

Freezer Not Freezing


check compressor is turned on. if compressor is going, you either have a system or compressor fault and this is not diy if compressor not going, possibly a thermostat fault. in this case put on fast freeze to confirm

Jun 15, 2007 | True 23 cu. ft. / 651 liter Commercial...

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