Question about Acer Aspire 5520-5908 Notebook

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Acer aspire 5520 won't load up upon reboot

My daughter replaced an outdated school issued virus program with the new 8.5 AVG then two days later the pc first had mouse problems-(acting funny) and now won't reboot beyond the desktop background picture. I can't find the bios safe mode to start a reformat either.

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When the computer first boots click alt f10 on your keyboard and it will take you to the acer restore program. you can then restore your computer to the default settings. you will be asked to hit enter before it will allow you into the screen

Posted on May 16, 2009

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My computer wont load new programmes unless i disable my anti virus


I would suggest to get rid of Norton via control panel - Remove programs reboot computer and then install Free AVG. anti virus program seems more flexible with current software then the previous minimizing fire wall conflicts and issues.May get ti here or Cnet.com
http://www.avg.com/us-en/trustav_bt_ppc?ctype=ppc&utm_source=google&utm_medium=cpc&utm_term=free%20avg&utm_campaign=US%20AVG%20Free&gclid=CPO635vKxLICFQQ3nAodA1sACw

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AVG is anti virus and works well I think your pronblem is a spyware one. So you need to scan it with an antispyware program, AVG have one of these too but there are a number of other free oines out there too

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Aspier 5520 reboots constant. can open safe mode.


That you can start in safe mode tells me that your problem is caused by some software/driver you have installed lately or in worse case by a virus. You can start by starting the pc in safe mode and uninstalling what you have installed the last couple of days or if you have the possibility, restore your system to an earlier date! if it doesn't help, you should back your files up then format the hard drive and install Windows from scratch. OBS. you might have the recovery partition on your hard drive!
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Feb 17, 2010 | Acer Aspire 5520-5908 Notebook

1 Answer

My daughter has a virus on her computer. I have


Since you have tried using Housecall,

Then download Spybot Search N Destroy.

Helpful Free Software below Read On.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
Avira AntiVir
http://www.free-av.com/

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com


*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,

ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,
I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you think this is good information, , please rate me.
Thanks :0)

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2 Answers

Acer aspire 5520 won't load up upon reboot


Looks like you've had a bad day with computers! Let's see if we can take some of this on today...

On the first laptop (these ideas may work for both, but I'll address them the way I would my own, and we'll go from there), it looks like there is too much stuff being loaded into memory during system startup. This is not uncommon, particularly in computers which have teenagers as primary users.

I would restart the computer, and after the manufacturer's splash screen and before the Windows splash screen, hit the F8 key on your keyboard. This should bring you to a startup menu, which will be a black screen with white writing on it. You will be able to make your choice by moving up and down with the arrow keys on your keyboard. Choose SAFE MODE and hit enter.

If you do not see this screen, then you did not time the hitting of F8 corectly. You'll have to restart and try again.

Once in safe mode, click Start, then RUN. With Run open, type this command MSCONFIG and hit enter.

The next screen that opens is the configuration utility, which allows you to change the things that start with your computer. The last tab on the top should be STARTUP. click this.

Because we are shooting in the dark here, and we are not sure what is stopping the startup process, in the lower right corner of the window is a button that says Disable All. Choose this and click APPLY.

When the mouse comes back, click the next tab, which says SERVICES. Under the first window, you will see a small check box next to a line that says Hide All Microsoft Services. Place a checkmark here.

Again, in the lower right corner, click Disable All. Then click OK. When asked to restart, chose yes. This time the computer should start normally.

Now, this should start your pc, but you still have trouble with no AntiVirus software on your computer. The programs are there, they are just turned off. You'll have to open the program from the program files list, and enable it once again.

I'll comment on the other one after I eat dinner with my family.....

May 27, 2009 | Acer Aspire 5520-5908 Notebook

3 Answers

System keeps rebooting when it gets to the desktop


The problem is actually with eLock2FSCTLDriver.sys. So if the eLock program is uninstalled in safe mode, as it is crashing out the network initialisation, then the system will reboot as normal. It has no interaction with the AVG program, and this is official from AVG, and is a problem between Acer eLock and MS updates. Jon.

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This could be because you did not follow a proper procedure for an anti-virus removal. Nevermind, follow these instruction:
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Kindly get back if need any further help

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Hi, the Acer Aspire is a Linux operating system based computer. It does not run Microsoft windows in the same way that Apple computers run OSX, not windows. The antivirus programs you mention are for windows computers. On the bright side, running Linux you really DON'T need virus protection Linux is inherently far more secure than windows.

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download avg free edition & scan your pc form it if problem occur then u should do format your system

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