Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Printer still wont work...

I recently contacted you online and told you about my "unable to clean"

error.. was told to clean out the ink waste tank and we did that along

with manually cleaning the print head.  Machine is back together and

still says unable to clean.... we did the "reset"
 code and it cleared it but we are still unable to clean... AUUGH.

 

I am about to throw this in the trash and NEVER buy another brother printer!

 

HELP!!!!!!!!

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  • 832 Answers

You've printed a lot, havent you?

 

It seems that you have to reset the flush counter, too. The flushing box is the 2nd reason for an error unable to clean. This is the small softbox on the left hand side where the printhead runs acorss for before it starts printing. You dont have to change the flushing box. Its OK to do a reset only:

Call up maintanance modus. press 8 then 0 then several times start mono until FLUSH XXXXXXXXXX (where X are No.) appears. Press the reset code again. After leaving the maintanance mode your mfc should work without a problem.

 

BTW: What exactly did you do with the waistinktank? I hope you have replaced it by a new one!

In case you have cleaned with water and reinstalled it,  the tank wont take up ink anymore! The ink will flow into the machine and the sensor will give you the error code again (That could be another reason why you still have the error code!)

 

Please be careful and buy a new one as a sparepart from a service partner who can be found on the brother homepage of your country!

Posted on Oct 12, 2007

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