Question about Canon imageRUNNER 3300 All-In-One Laser Printer

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Paper Jams on letter tray

When we print or copy, the printer makes a noise like the rollers are trying to pull the letter paper out of the tray and then the beeps start and paper jam notification appears. We have to open the side door check (usually no papers jammed), then we open the letter tray and there's where we see the paper is lifted like it's trying to be pulled but for some reason does not get pulled out of the tray?  Any suggestions

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  • 37 Answers

The paper pickup rollers are dirty and needs cleaning. take out trays and give it a wipe with damp cloth, if problem remains than need to replace the rollers

Posted on Feb 07, 2008

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When the paper jam in the print


I don't know what make or model printer you are working with but all printers have one thing in common. They all have feed rollers that wear out. If you have cleaned the rollers with simple non-ammonia based glass cleaner and it still jams, time to replace the rollers. If you have replaced the rollers but it still jams, get a stiff piece of plastic the size of letter/A4 paper, remove the paper tray and push the sheet up through the feed roller/registration assembly to force any shards of paper out of the paper path. If it is happening in the fuser area. check the rollers in the fuser to see if they turn freely.

Good luck

Aug 22, 2016 | Office Equipment & Supplies

1 Answer

My HP Laserjet 4L has started jamming paper when I try to print more than one page.


Here is some tips to avoid paper jam..

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams, reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what paper you should use with your printer your printer documentation will list the paper compatible with your printer.
  • Do not mix the paper you're feeding into the printer at one time. If you need to change the paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.


**If you need any kind of technical assistance you can contact support cell at here

Feb 26, 2013 | HP LaserJet 4L Printer

1 Answer

Everytime I send something to print the printer starts normally, it grabs the paper to start printing but then the paper never moves again. It sounds as though the document is actually printing but theres...


I don't know what printer you have, but this applies to all printers. The first paragraph is just for inkjets. The the whole is related to laser printers.


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

Jul 15, 2011 | Office Equipment & Supplies

2 Answers

Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    1 Answer

    My CLX 3175FN printer continues to have a paper jam. Right now I cannot print any paper size without it jamming. What can I do to correct this problem?


    Paper jams


    85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

    Replace the pick-up and feed rollers.


    Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

    Pickup Roller and Separation Pad-

    If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


    Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away


    Also:

    Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.


    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

    Thanks, Joe



    Apr 21, 2011 | Samsung CLX-3175FN Printer

    1 Answer

    I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


    Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

    If you do not have a manual it can be downloaded from here:

    http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


    Issue: More than one sheet of paper feeds while printing


    Solution: Clean the paper feed rollers using the MX300 operator panel

    sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

    1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

    2. Clean the paper feed roller.

    (1) Press the Menu button repeatedly until MAINTENANCE appears.

    (2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

    The paper feed roller will rotate as it is cleaned.

    3. Repeat step 2 twice.

    4. Open the Paper Output Tray.

    (1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

    (2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

    5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

    Set the Paper Thickness Lever to the left.

    6. Repeat step 2 three times.

    The paper cleans the paper feed roller as it feeds through the machine.

    If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

    Dec 25, 2010 | Canon MX300 Office All-In-One Printer

    1 Answer

    Printer will not print...it jammed ......the paper jammed in the machine..and I pulled it out....


    1. Inspect the paper trays to make sure they are not overloaded. To determine if this is the problem, do a test print with only one piece of paper loaded in the paper tray. (If this turns out to be the problem, keep the paper tray half-full in the future.)
    2. Check that the type of paper being used falls within the printer manufacturer's recommendations. For example, paper designed for ink-jet printers doesn't necessarily work well in laser printers. High-quality, bonded paper will cause paper jams in some printers; look for bonded paper that is "laser and ink-jet compatible."
    3. If someone has recently printed labels on this printer, check to see if a label has come unglued from a sheet and become stuck inside the printer.
    4. Check the gears and rollers for stuck shreds of torn paper from previous jams. Turn off the printer before you attempt to remove the bits of paper.f you have a laser printermag-glass_10x10.gif, inspect the printer's paper rollers. They should be smooth but not shiny. Rollers that are cracked or glazed are a frequent cause of paper jams and should be replaced by a technician.
    5. if you have a laser printer, try cleaning the printer's paper rollers with a lint-free cloth and isopropyl alcohol (available atelectronics shops or drugstore.Try changing the toner or ink cartridge.

    Feb 04, 2010 | HP Office Equipment & Supplies

    1 Answer

    I have only used my printer 7 times and now no matter what i do it pulls the paper in crooked and bent


    • Step 1 Inspect the paper trays to make sure they are not overloaded. To determine if this is the problem, do a test print with only one piece of paper loaded in the paper tray. (If this turns out to be the problem, keep the paper tray half-full in the future.)
    • Step 2 Check that the type of paper being used falls within the printer manufacturer's recommendations. For example, paper designed for ink-jet printers doesn't necessarily work well in laser printers. High-quality, bonded paper will cause paper jams in some printers; look for bonded paper that is "laser and ink-jet compatible."
    • Step 3 If someone has recently printed labels on this printer, check to see if a label has come unglued from a sheet and become stuck inside the printer.
    • Step 4 Check the gears and rollers for stuck shreds of torn paper from previous jams. Turn off the printer before you attempt to remove the bits of paper.
    • Step 5 If you have a laser printer, inspect the printer's paper rollers. They should be smooth but not shiny. Rollers that are cracked or glazed are a frequent cause of paper jams and should be replaced by a technician.
    • Step 6 If you have a laser printer, try cleaning the printer's paper rollers with a lint-free cloth and isopropyl alcohol (available at electronics shops or drugstores).
    • Step 7 Try changing the toner or ink cartridge.
    • Step 8 If you hear a clinking sound during printing, your printer probably has a broken gear and needs to be serviced by a technician.

    Nov 19, 2009 | Canon Pixma iP2600 Photo InkJet Printer

    4 Answers

    Paper jamming in printer. Pulling one side before the other causing it to jam... Brand new, bought Sunday


    Answer:
    Fixing a printer paper jam
    When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
    1.Turn off the printer.
    2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
    3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
    4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
    5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair.
    * To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
    Preventing a printer paper jam
    As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
    •If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
    •Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
    •Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
    •Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
    •Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

    Jun 24, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

    1 Answer

    Paper pulls to the right, jams, won't print, tried different paper still won't print


    Hi,
    Sounds like the feed rollers need cleaning.
    Clean the feed rollers, lint free cloth,bottled water.
    wait for them to properly dry

    Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

    Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

    Check paper size is correct in print properties too.
    Should be good then
    Try print.

    Regards
    Richard.

    Apr 21, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

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