The lights come on but it does not get hot- is there some kind of trick to this thing?? do you have to set the timer for it to start? Whats the deal- one time it worked and I don't know how I got it to- just random luck- Please reply before I set this thing on fire in a youtube video!!
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Oh thats a pitty these things happens all the time. These devices working under high temperatures, working once and then turn off until the end of time. Advice you to send it to service if you have guarantee. Else somebody with technical knowledge must check where the problem is by using a test light first then treatment begins.
Does it appear that the enamel is worn away and the stain is embedded into the underlying ceramic?
If not, here's a crazy thought for a solution that just might work: Oxiclean. It's safe to put in your dishwasher, and it certainly does a stellar job of getting stains out of practically anything. It works best in warm to hot (but not boiling water), so a scoop in a crock pot full of water set to low for an hour or two may just do the trick. If not, I doubt anything will. Be sure to rinse it thoroughly after cleaning. If you've used Oxiclean before, you know how slick the residue can be.
Heat intensity is warm, 1, 2, 3 (highest)
How to operate:
Plug in. Set timer to amount of hours to cook.
Press the SELECT button to scroll thru 4 settings -
"warm", "1" (Low), "2" (Medium)", "3" (High).
Once the desired cooking temp selected, press
the "round circle" power button to begin cooking.
The time display will now start to count down to "0:00"
When the cooking time has been reached, the slow
cooker will automatically go into "warm" mode for a maximum
of 6 hours, then automatically turn off.
NOTE: Not recommended using the WARM setting for more than
4 hours at a time.
NOTE2: To stop the cooking process at any time, press the
"round circle" power button. The unit will default to "0:00" time
but the indicator light in the "3" high position will remain on.
If you only have High and Low on the slow cooker this will be normal until it reaches correct temp, the trick is Do not remove the lid once you have started the process, you lose 20 minutes cooking time every time you lift the lid during cooking, if you have timed ex,4,6,or8 hours just set to required cooking time and leave until done. hope this helps clarabella
Here is the manual for this cooker;
page E4 and E5 tells you details of programming/timer/temperature. Check through everything and see if you can figure anything out.
after cooking, the unit should automatically switch to warm mode, if it isn't doing this then unfortunately i think it needs a replacement control board - probably not worth doing.
If you want to give it a try then post again and we can try and source you the bits
Hope this helps :)