Question about Sony Playstation 3 (PS3) Console

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System WILL play blu-ray movies but WILL NOT play ps3 games

When I try to play games, the system wont even recognize them, and you wont get the icon on the menu. When I put in a blu-ray movie it plays with no problems. The problem happened suddenly so im confident it has nothing to do with settings or even with the blu-ray player since blu-ray movies still work.

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  • Will May 13, 2009

    I was playing "Army of 2" two days ago and the game froze. I could not menu out using the controller, so I had to restart the PS3. Since then, my Blu-Ray will not play movies and no video games will work. When I try, the movie say "not recognized" and the game does not even load.

  • Anonymous Mar 27, 2014

    Can't stream on my tv and blu ray player

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Uh tis happened t me too i dont know why but my brother is all pissed at me and my stupid sis.dang all we did was turn off he ps3 and then ihe games didnt work. im going to call sony like now. if i find the problem i will tell u, k bye!

Posted on May 11, 2009

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Posted on Jan 02, 2017

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

MY PS3 will play movies but will not play games?


the blu ray player uses a magnified lens ( likely used in ps3 games too) which is not used when playing ps2 or regular dvds...why they work, any spec or suface wear to the lens will cause the system not to read the discs) , a cleaning disc wont work as the ps3 wont recognize what it is and not play it... only solution i found was to send in for service , which costs @ 150 bucks! I hope this helps

Oct 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3


try setting the console back to factory settings, i had the oposite problem, would play games but not movies. will it play blu-ray movies or regular? if it doesnt play blu-rays, your disc reader may have gone bad.

Sep 22, 2009 | Video Game Consoles & Games

1 Answer

PS3 wont play blu ray or PS3 GAMES


Certainlyit's a problem with your blu-ray reader and, if it'snotcoveredby warranty, unfortunatelly you will need to buy a new one(youcan findcheap ones in eBay =])
Please, try the following:
  • Reupdating your system firmware via USB Device (download the update from Playstation Website)
  • Restoring your system (don't forget to backup all your important files !!)
if this doesn't work ,contactSony support centre for possible hardware issues checking.

Jul 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation3 plays blu ray and reg movies but wont play games


please try:
  • Reinstalling all your game data files
  • Reupdating your system firmware via USB Device (download the update from Playstation Website)
  • Restoring your system (don't forget to backup all your important files !!)
else, contact the support centre for possible hardware issues checking . it can be, unfortunatelly, a problem with your bd reader, and you will need to buy a new one if the system is not covered by warranty =/

Jul 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Game freezes or is not recognized


Can you still play blu-ray movies?

Same results, right?

Jun 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play discs


Your blu-ray laser needs replacing.

We offer this service at a competitive proce.

FixMyConsole

Jun 03, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 will not play Blu-Ray movies or Video Games any longer


I had the same prob. Did a game freeze on you and you turned off from the back of ps3? If so it probally fried the blue ray and only plays dvd's and ps2 discs. if in warranty call sony

May 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

WONT LOAD ANY GAMES


try playing a blu-ray movie if it wouldn't play blu-ray movies or PS 3 games you laser is bad. I you need help changing it I can email you detailed instructions.

Mar 22, 2009 | Sony Playstation 3 (PS3) Console

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