Hi all fitted a new cd/dvd drive to the laptop after old one stopped working and did not even get picked up by windows. Problem is the new one is not being registered by windows xp either, I have looked in bois set up first boot to cd/dvd and found bois is not picking it up either and windows is still not picking it up. I feel its a hardware prob but not sure. I ve tryed driver solutions Ive tryed by passing the circuit panel on back of cd/dvd and doing direct conection nothing, tryed through dos nothing, I put a disc in the drive spins up, hard drive starts to register activity then nothing any help would be great ric
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Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd
This might be caused by a loose connection. Try and screw loose the cd/dvd drive. Remove it and then insert it again and make sure it is fitted correctly. Tighten all the screws and check if it worked.
Yes you can. On the bottom of the laptop there are 2 slide releases, one releases the battery the other is for the multi bay. With the computer off just slid the release and the drive will slide out forward. You can pick up dvd drives on Ebay and other sites for about $30.00 and you can even get dvd burners for your machine. If windows is running you can look in the bottom right corner and click on the eject hardware icon and stop the floppy or cd/dvd drive and eject the drive with the machine on. If the laptop is on you do need to stop the drive before you eject it or you can damage the drive and the laptop. I hope this helps you, if so please rate my solution.
If you are willing to buy a new DVD/CD drive, you can find it easily, only thing is you need someone to get it installed in your laptop.
One question is, whats the exact problem you are facing, please let us know the details, its quite possible that it would be resolved without even buying a new one. 1. Laptop model/CD Model make ? 2. OS/ 3. How much old it is? 4. Stopped working after something like shock or just stopped ?
You have done all the things to try and get the CD drive to work, but it looks like your CD/DVD drive has died.
Best thing is to get another CD/DVD drive, make sure the connector on the drive is the same as your old one.
You need an operating CD/DVD drive to install Windows, unless you can get the BIOS or F12 to boot up from the USB port. The USB stick needs to hold all the Windows files.
But then sometime you need a working CD/DVD drive.
this may be a driver conflict issue, either with your factory fitted drive.
try going into system/device manager and see if its in there, click remove or uninstall, reboot and plug the drive in again, go through the add new hardware wizard if need be.
the other suggestion, is to remove all USB devices from The device manager, reboot and the system will re-install the USB port drivers.
Mike @ compurepair.