http://www.asus.com/Notebooks_Ultrabooks/X58L/#support_KnowledgeDon't know why I did that.
Asus Support. Those two words don't even belong in the same sentence. (Neither does Toshiba Support, or Acer Support)
Notice the large statement?
NEED SERVICE?
(In otherwords GOT MONEY?)
Rant over.
Janet,
The problem will be;
1) Graphics chipset
or,
2) Video Cable,
or,
3) screen Inverter,
or,
4) LCD screen
I'm betting it's the economical, and easy to replace - screen Inverter.
Laptop on, shine a bright flashlight at the LCD screen of the laptop; and shine at various angles.
See faint images?
Backlight is out, or screen Inverter is out.
90 percent of the time the fault is the screen Inverter.
Moving on........
A) Graphics chipset:
Laptop OFF, monitor OFF, connect a VGA monitor to the laptop.
The VGA port is on the Back of the laptop.
This is a General example of a VGA port (Connector), and VGA Cable,
http://en.wikipedia.org/wiki/VGA_ConnectorScroll down a little for VGA Cable example.
You can use a CRT type of monitor, (Looks like a small TV), or a flat LCD screen monitor if it has a VGA cable.
Turn the monitor on. If a CRT type allow it to warm up.
Turn the laptop on.
By factory default settings, the display should show on the external VGA monitor.
IF not;
There are at least 3 display options available;
1) Internal monitor of laptop ONLY
2) Internal monitor of laptop AND external VGA monitor
3) External VGA monitor ONLY
Hold the Fn key down, and at the SAME time; tap once on the F8 key.
The F8 key is the Display Toggle-Over key.
(User Manual indicates not all laptops, may use the same Function keys.
Whatever Asus.
The Display Toggle-Over key has LCD on it, surrounded by a rectangular line. Has a small monitor icon to the right of it )
Display on external VGA monitor? No?
Hold the Fn key down again, and tap once more on the F8 key.
No display on external VGA monitor, indicates a problem with the graphics chipset.
Display ON external monitor, indicates a problem with the;
1) Video Cable,
or
2) screen Inverter,
or
3) LCD screen
Perform the 'flashlight test'. No faint images go on to the external VGA monitor test.
Post back in a Comment.
We'll go from there.
Regards,
joecoolvette
(There are NO service manuals available, to the public.
Thank Asus for that. To procede though can be done.
This will require a partial disassembly of the laptop, to include removing the Keyboard, and Palm Rest Cover.
Together we can accomplish this if needed.
May do something I never do, and that is because of no Service Manual available. May ask you to buy a replacement screen Inverter, and replace it.
Need other information above FIRST.
Average cost is around $25 to $30.
The plastic frame in front of the LCD screen is the Display Bezel.
The screen Inverter is located behind the Display Bezel, and mounted to the bottom of the LCD screen assembly.
(Clip or a Philips head screw)
Average example,
http://www.ebay.com/itm/100-Genuine-NEW-Original-Asus-X58L-laptop-Series-LCD-Inverter-08G21VJ10107-/290873311574?pt=LH_DefaultDomain_0&hash=item43b9668156Doesn't require removing Keyboard, and Palm Rest Cover.
DOES require removing all power. AC adapter (Charger), and Battery.
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