Question about Whirlpool 18.2 cu. ft. Top Freezer Refrigerator ET18PKXG

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The refrigerator is collecting water under the veggie drawers. The model is ET18UMXGN0 2.

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  • mrgferguson May 10, 2009

    Thanks for answering!
    We did the defrosting but it keeps happening. Is there something else we can do before getting a new fridge :)


  • Sue Irwin
    Sue Irwin Apr 28, 2017

    Water collecting under bottom veg crispers. CTX,21DABRRWW

  • Sue Irwin
    Sue Irwin Apr 28, 2017

    No drain in fridge

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Even thought it is frost free. Defrost it (turn off) for an -hour and plug in.

Also a good idea to vac out motor compartment and coils in back.
Try the EZ stuff 1st.

Hope this helps Mike

Posted on Apr 28, 2017

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The fridgerator needs to be defrosted, take everything out of the freezer and refridgerator and unplug it for about 8 hours to allow all the ice to turn into water and then clean out all the water and clean the fridge and make sure it is all dry, now turn it back on and it should be good to go.

Posted on May 10, 2009

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Posted on Jan 02, 2017

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1 Answer

Why is water pooling in bottom of fridge under veggie drawer.? Also freezing ice cubes in back part of cube drawer


Just above the veg drawers at the back is a channel that collects water when the fridge defrosts. It has a hole to drain the water which is blocked and the water is pooling under the drawers. Clear the hole with a drinking straw.

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Water collects under veggie drawers constantly and leaks out when opened


You probably have a clogged drain in the freezer. The easiest fix would be to remove all food and let the unit thaw for 24 hrs with the doors open.

The other option would be removing the freezer panel and taking a turkey baster with hot water and running it down the drain line until it thaws.

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One of two things caused this problem, either the drain in the freezer is clogged and spilling over to the air duct and through to the refrigerator, down the back wall and then puddling up under the drawers or the Styrofoam between the freezer and refrigerator is saturated with water. If you remove the inner back wall of the freezer and there is ice built up, defrost it with hot water and a turkey baster, push some heavy weed trimmer line down the drain tube and they should clear the clog. If there is no ice build up, then you probably have the latter of the two problems, the only solution is to empty the unit, turn it off, and let it dry out for a few days with the doors opened. If the problem continues, then there is a significant breakdown of the Styrofoam between the two cavities and there isn't a solution, it is time to purchase a new unit.

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sounds like you do have a clogged drain tube, its self defrosting but the defrost water is pooling under hte crispers instead of in the drain pan under unit.so you ll either have to remove hte rear panel of freezer and locate the drain trough/ tube, and defrost it allowing for water to drain down, o rclear all the tube leading down to the drain pan.

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