Question about Refrigerators
Our Kitchen Aid refrigerator is a 25ft side by side Model KSRU25CRSS00. It has stopped making ice. The shut off sensor apprears to be working correctly but the water tray is dry and there is no ice stuck in the cutter or elsewhere. The water dispenser works fine and the filter is still ok. We had several days where the water company had the service to all the homes in our neighborhood shut off while the service the main supply line. It was during this time that the ice maker quit producing.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: icemaker not making ice
First thing to check is to see if the optics are working properly. This is the red flashing light on right hand side of freezer wall. Close the flipper door, be sure not to block the beam, and the light should go to solid red. If it does then the optics are ok. If it continues to blink then that is your problem. If optics check ok then pull ice maker out and remove the white plastic cover. It just pulls off. Look at the center of the gear wheel and see if one of the plastic tabs is either broken or if they are sort of twisted and touching eachother. If any of these things with the gear have happened then that module will need to be replaced along with the ice maker thermostat. If your not sure how to replace these parts then just replace the whole ice maker. That is much easier and not much more costly.
After changing the parts or the ice maker out follow these steps to start the ice maker thru a cycle. 1. Remove the ice maker from the cradle but leave the harness connected. Remove the front cover from the module. Unplug the refrigerator. Get a small jumper wire with bare ends and jump T and H on the module, leave the jumper in and set the ice maker on the shelf. Close the door. Now plug the refer back in and wait 30 seconds. Open the door and the ice-maker should be cycling. Remove the jumper, put the module cover back on and set it back in the cradle. The fill should take place when the ejector blades reach the 12:00 position. Follow these steps exactly in order
Posted on Nov 10, 2007
I would suggest not buying a KitchenAid. I have the same problem with my ice maker. Have had nothing but problems with every KitchenAid product that I have ever owned. I will never purchase another KitchenAid product.
All of there appliances are second rate. That is "The KitchenAid Difference"
Posted on Feb 18, 2008
the icemaker is not making ice due to the fact that the valve solenoid may need replacing.
check the water line into the icemaker, to make sure that you don't have a water leak.
the reason the fridge is running is due to the fact that it's trying to remove as much warm air out as possible.
i would have a technician look at it.
Posted on Sep 17, 2008
SOURCE: Ice maker stopped working
A step by step procedure should resolve your problem. If the dispenser is working, you can skip that step.
First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.
Posted on May 25, 2010
Tips for a great answer:
maker not working: ---
Its the problem of water inlet valve. It's a
dual valve. This valve has two tubes in it. One for water dispenser and one
for ice maker chamber. The one side of valve is working, but other side of the
valve is not working. The valve is got stuck in one position
Click this link below to troubleshoot the
This will help. Thanks. Helpmech.
Oct 28, 2011 | KitchenAid KSCS25FKSS Side by Side...
Oct 19, 2009 | KitchenAid Superba Architect KSCS25INSS...
Aug 29, 2009 | KitchenAid Refrigerators
Jun 09, 2009 | KitchenAid Superba Architect KSCS25INSS...
Oct 14, 2008 | KitchenAid KSRG25FK Side by Side...
Jun 26, 2008 | KitchenAid Superba Architect KSCS25INSS...
Aug 02, 2007 | KitchenAid KSCS25FKSS Side by Side...
332 people viewed this question
Usually answered in minutes!