Question about Jenn-Air JCD2389G Side by Side Refrigerator

1 Answer

Light on in fridge but no compressor sound or clicks or fan

20 year old Whirlpool side by side. Well maintained when we bought the house. Inside light comes on but nothing from the compressor, relay or fan when thermostat turned up. The fridge just stopped working. Unplugged for 2 hours and plugged back in and still nothing. Looking for a good place to start- relay or thermostat control. Also what is the real risk of not grounding the capacitor if I use insulated tools to remove the terminal connectors? This does NOT have ice maker or door ice/water dispenser. Thanks to all who read.

Posted by on

  • Paul Lange May 11, 2009

    I tried the "easy" fix you sent me, but that didn't work. Tomorrow I will try to locate the defrost timer assembly and check that. I do want to say that I would have ignored that area and concentrated on something with the compressor/fan/relay but with this advice I will look closer at this system as it makes sense since the fridge "just stopped working" Thanks very much. Will let you know the outcome.

  • Paul Lange May 11, 2009

    Update- The problem was the defrost timer. This fridge was made in 4/1988 and it had the old style analog timer and not the new adaptive board timer so I was lucky to be able to get the part and make the repair for about 30 bucks and a little time.

    I located the timing unit at the top of the fridge right next to the thermostat control. 2 screws to pull down the control panel (pull out towards the front of the fridge) and 2 screws holding the timer in place.

    Thanks to all that helped steer me in the right direction- that's you Mobilian- thanks very much.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Jenn-Air Master
  • 8,220 Answers

That dude is probably stuck in the defrost mode.
OK try this:
1. Unplug refrigerator
2. Turn Cold Control to “off (Compressor is off)
3. Plug in refrigerator
The defrost cycle has now been initiated. The DTT has a bypass/test point for diagnosis. To terminate defrost manually:
1. Unplug the refrigerator
2. Turn the cold control “on” (Compressor is on)
3. Plug in the refrigerator
The defrost cycle is terminated and refrigeration cycle resumes.
Replace the dang adaptive defrost if you cannot get any response.

Posted on May 10, 2009

  • Dan Webster
    Dan Webster May 11, 2009

    Ain't no defrost timer on this ice box. I done already scoped it out. It has an adaptive defrost timer. A mexitronic wonder that is mounted next to the cold control. The powers that be wanted to find a nice place for a printed circuit board to be placed so the mounted it in a cold wet nasty enviornment. Might as well have mounted them delicate mexitronics in antartica or greenland.Would have been way better to mount it under the icebox like the old days. LOL.

  • Dan Webster
    Dan Webster May 11, 2009

    An adaptive defrost timer counts the number of times the compressor kicks on and shuts down. It also has another countdown number and that is how many times the door is opened and closed. The designers figured if the door was opened 200 times then it was time to defrost the ice box no matter how many times the compressor ran and shut down. It was a crappy design so they abandoned it for a full fledged computer board mounted in the rear of the ice box. Ridiculas.You can buy an adapter to convert that puppy back to the standard 8 hour 21 minute defrost timer of old if you prefer amigo. Check with your friendly appliance parts store near you.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Whirlpool side by side not cooling


The round object is the compressor. Is it running continuously, or is it clicking on and off every 2 or 3 minutes? There also should be a fan beside compressor. Is it running? Also check Fan in freezer to see if it is running. Is there any frost build up on inside back freezer wall? If fans are working and compressor is running continuously and there is no frost buildup in freezer, then you most likely have a sealed system problem meaning its low on freon or there is a blockage in system.

Oct 31, 2017 | Whirlpool Refrigerators

1 Answer

Whirlpool gold gs65haxmL00 just got noisy


I think if you could pull the refrigerator away from wall and remove the paper cover that covers the compressor and condenser area located down near floor with out reaching inside examine fan and compressor sounds from behind. Grab a light and look to see where the sound is coming from. Condenser fans tend to become loose on the shaft and Technicians call this shaft play. Shaft play can lead to the fan touching the outer housing or shroud that directs the air over condenser to keep it cool and the inside of refrigerator cold. Shaft play can also lead to fan failure and the the compressor will become too hot to run normally. It would not cost anything to look because sounds seem to bounce when you are not near where they are made. I will be back in a few minutes with a user manual and parts manual for your model, Thanks Sea Breeze

Feb 19, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

My Whirlpool side by side fridge and freezer not working


Most likely, if you can hear the compressor running, the fan inside the freezer is not working. When the compressor is running, open the freezer and listen for the fan running. If you don't hear it, locate it and, with a voltmeter, test for voltage across the terminals. If you have voltage present, replace the fan. You can buy replacement fans at a local appliance parts store, internet parts suppliers, even ebay.

Jan 29, 2010 | GE Refrigerators

1 Answer

Fan cool fridge working 3years bought new 2days ago starts blowin


Good day,
I don't understand your caption..........
Fan cool fridge working 3years bought new 2days ago... However, it sounds as if the compressor is trying to start and cannot.
If the machine is under 5 years of age, the compressor is under factory warranty.
There is a relay, capacitor, and overload which are connected to the side of the compressor after removing the back bottom rear cover.
These items could be removed and taken to an appliance parts house, where they would be glad to test them for you. Replace failed parts.

However, if it is under 5 years of age, I would recommend you call for factory warranty service. They may have to charge you for one of these parts, but since it could be a failed compressor, and not the starting components it is better to let them service it and maintain the balance of your compressor warranty.

Jan 29, 2010 | Jenn-Air JBL2086HES Bottom Freezer...

2 Answers

Whirlpool side-by-side won't get cold, compressor clicks on-off.


Sounds like the start relay OR the compressor is no good. Have a service tech look at it, because there may be a capacitor in the circuit, which could be dangerous for you to fool with.

May 28, 2009 | Whirlpool Refrigerators

1 Answer

Whirlpool side by side, clicking noise, strange smell from bottom


The clicking is from your compressor relay on the side of the compressor it has eather went bad or a condenser fan motor is not running this will cause the walls to be warm if the fan is running in the back try cleaning the coils hope this helps

Mar 27, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Clicking noise coming from whirlpool refrigerator


The clicking sound is a relay called PTC relay. You need to replace it. First be sure to unplug frig. Remove the cardboard cover that covers most backs of the frig units. Remove the plastic cover that is on the side of compressor. It is held on with a metal clip. Now you should be able to see the relay pry the relay straight off. note the wiring and position of relay. Only three prongs on compressor. Go to a parts house for appliance's and with your make and model number should be able to get a new one. Let me know if you need any more help. ken

Jan 18, 2009 | Whirlpool ED5FHEXMQ Side by Side...

8 Answers

Whirlpool gold refridgerator light not working and is making funny noise


Had the identical symptoms with my Whirlpool Gold GS6SHEXNB00 side-by-side refrigerator. Had a technician come on site, indicated it was the "circuit board/ timer" (Whirlpool part # 1394052). Board is accessible from behind fridge (lower left side in a white plastic housing to left of compressor).

Swapped the board out (noticed a scorched circuit on the old circuit board). Lightbulbs now work, temperature readouts also good to go.

Mar 03, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

493 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...