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Canon Fax not completing transmission

I have a Canon 2050P connected to a Nortel Norstar phone system with an ATA (digital to analog converter). Some transmissions to specific numbers fail with the error code NG ##765. Transmissions to other numbers work fine. What does the error code mean?

When the fax is put on a direct line it transmits to these numbers fine.

How do correct this problem? (Other than the obvious of putting it on a direct line.) 

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  • Anonymous Feb 11, 2008

    I have the same problem. Anyone a suggestion?

    Thanks,



    Robert

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 59 Answers

SOURCE: Transmission

Like on my earlier posts. VOIP is not reliable for fax transmissions. Actually dropping the tx and rx speed to to 4800 bps might help. Successful transmissions depends on your bandwidth of your internet service. VOIP faxing suffers from latency, distortion and packet loss errors.

Posted on Aug 13, 2007

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cariandco
  • 39 Answers

SOURCE: I have a Digital Canon

There is a recall on your camera for problems with the CCD internal wiring. Go to this website for further info to send it in for the free repair:
http://forums.photographyreview.com/showthread.php?t=14939
I had the same thing happen to my Sony. If this is helpful to you, would you please rate this solution? Thanks!

Posted on Jul 18, 2008

marsrover
  • 682 Answers

SOURCE: When transmitting a fax the

there is a noise or static in your phone line try to put line phone filter from radio shack(279-151)-otherwise contact phone company.

Posted on Aug 03, 2008

  • 1 Answer

SOURCE: need list of Fax result codes for Canon MF5550

NG 070 = Issue: ERROR LCD: CLEAR ADF, DOCUMENT TOO LONG
Solution: Reduce the length of the document

Reduce the length of the document to within 14" (356 mm).

Posted on Sep 03, 2008

  • 3 Answers

SOURCE: Unable to complete fax transmissions

The Analog line for your fax machine works best with a Trapezoidal Wave Form, but the line coming out of your adapter is Sinusoidal. Call Vonage support, get transfer to tech support and let them know you need a fax specialist, who will then update your account and change the waveform to Trapezoidal. That's how I got my HP Office 7860 Pro to work.

Posted on Jan 17, 2009

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