The picture is too big. The tops of the heads are cut off. When we watch baseball the information box showing the innings, outs, etc. does not show up and I don't know how to adjust the set to make the picture smaller inorder to show the picture we should be viewing. It looks like it is zoomed in or something. I tried the "aspect" control but it still doesn't fix the problem. Any suggestions?
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Re: Help needed to adjust the picture size.
I can only suggest that you read the manuel it should give you guidelines for this problem .. if you do not have the manuel you may be able to download one in PDF form from the manufacturers .
The other slight possibility is if the projection unit is a rear free standing type it may have been pushed closer to the screen some how perhaps during a furniture reshuffle I have had this happen before and people dont think of it untill the engineer ask's ? .. regards Vortash
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If the button on the television remote that is meant to adjust the picture size i.e. wide or format/view mode button is not working then you need to adjust your cable box. There is a hd zoom# button on the cable remote towards the bottom that will fix this or sometimes the button will say format or aspect. You may have to go into the cable box's settings and choose crop 1080i or some other picture format setting that will keep the heads from being chopped off. You may have your cable box on the wrong resolution for your television. Your cable box may be connected to the television in two places, and your television might be on the wrong source/input for hd viewing.
Try this setting and see if it helps:
Menu>Picture>Advance Picture Settings>Scan Velocity Modulation (Check mark it)
Then the TV will try to auto adjust it's picture size to the source you are using. I noticed it most on ESPN News HD.
If you are using a HD cable box, you might be able to use the cable box settings to change the picture size. Sometimes the box is on "Zoom" and it takes the top of heads off.
Normallly, if the picture size button on the remote for the television does not achieve the desired affect, then, a cable box or a satelite box is where the change needs to be made. For example: Some Motorola Cable receivers need to be set up in the menu to go to a wide screen or zoom mode when an analog signal is detected. There may be a format button on the remote. Some Dish Network boxes have Size buttons on their remotes and also in their main menu. It's difficult to determine the repair without knowing the types of the peripherals. Hope this helps.
If the television is connected to a cable box such as Time Warner's HD box, the picture mode can be changed by pressing the '#' on the cable box's remote keypad (where the channel numbers are). This cycles the picture between zoom, normal, and stretch which could be cause of your problem.