Question about HP Pavilion dv4000 Notebook

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Hp Pavillion dv2000 touchpad locks to horizontal axis randomly

My laptop is about 2years old now and seems to get this problem seasonally, i have not had this issue for months, but now that summer is starting it started to happen again.

the pointer will get stuck in a horizontal axis and will not respond unless I make the computer reset (so far, putting it in sleep mode or hibernation works, but then it happens again 5-20min later.)

i'm trying out various sensitivity combinations, but with limited success.

with thanks,


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  • aciel_samael May 10, 2009

    thank you for the quick and detailed response. I might try taking a look at the inside, as it also suffers from the lid-switch issue. they should change the "problem Solved" to "good advice given within the context of the specific issue". thanks again!



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If it's happening on an intermittent basis, then it may be time to bring the unit into an authorized service center. In my experience, it sounds like the trackpad cabling may be starting to wear out (might be the trackpad itself, but less common with the symptoms you're describing). If you're familiar with laptop disassembly, you could try re-seating the trackpad cables yourself, however, if you are still currently covered under any warranties (either through HP or through your place of purchase) then I recommend bringing it to their attention so that the unit can be serviced without you spending any money. If you're not under warranty though, trackpad replacements aren't going to put a huge dent in your wallet, I've seen replacements usualyl go around the $100-150 USD mark, for parts and labour. Prices of course will vary depending on suppliers availability of parts and shop rates. Hope this narrows things down a bit for you and gives you a good leg up on getting your lappy back up and running again! Although, if worse comes to worse, and you don't mind having one, you could always get away with using a USB mouse instead if the trackpad wears away entirey and you don't want to front the money for the full fix. My favorite mouse to use on these kinds of notebooks, is the Logitech VX Nano. Very comfortable, portable and easy to use.

Posted on May 10, 2009


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