Question about Brother HL 5170DN Laser Printer

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I am trying to set printer HL 5170DN so that by default paper is used from the bottom tray and the upper tray will be set for printing off label paper, at present all print jobs are going through the upper tray only.. please help before i bang my head off the table..

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  • Hitch2504 May 10, 2009

    Ah maybe the problem is just with the bottom tray then cause thugh I have paper inside the bottom tray and no paper on the second roller tray it comes back saying it is out of paper, i've tried reseating the paper in the bottom tray and pulling the tray out and back in again with no joy, is there anything software/setting wise that could cause this as there is nothing appears to be wrong physically with the printer from what i can see :S

  • Hitch2504 May 11, 2009

    Thanks Greg i managed to get it installed and working today thanks for your input it was very helpful :)

  • Hitch2504 May 11, 2009

    Solution offered helped a great deal, many thanks I managed to keep a difficult woman happy by getting the printer working ok.. still wanted to tie the flex around her neck mind, but i exercised great control :) thanks again,
    Gaz

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When the printer box opens up for a printing, click on the Advanced tab, then click on Quck Print Setup. From here you can click on Paper Source. Auto Detect is probably selected. On Paper Source, scroll down until Tray 2 is selected. Remember to click on Apply to keep these settings on all future print jobs. When loft on Auto Detect, If there's no paper in the upper tray the printer will try to print from the other tray. Remember, when you do have a label printing, you will have to adjust the settings for that individual printing or it will try to print from the bottom tray. To do this just go back to Advanced and select the upper tray and don't click Apply, just click OK so only that job will print from Tray 1. I do hope this straightens out your issue.

Posted on May 11, 2009

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Remove paper from the upper tray, it will automatically pick paper from the bottom tray.
Secondly there is only one tray on your printer that is the bottom one, do remember if the printer find paper in the upper roller (tray) it will pick the paper from there.

Let me know if you any question.
Thanks
Kevin

Posted on May 10, 2009

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