Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater
Our 6500 neptune was flooded by the city sewer backing up into our basement last week--about 6 inches approx. We rinsed out the bottom of it and let it dry a couple of days with the front panel off. We tried running a load, and it seemed to work fine till it came time to spin/drain the wash load. The error code oF came up on the display. Also, for whatever it's worth, there seemed to be a slight electronic buzzing noise (not normal) for part of the load (not the whole time--and this didn't continue when we played around with cycles again to look at it -....
The main thing, though, after my brother looked at it, is that we're wondering if it would be worth trying to replace the pump (or something else that enables the spin/drain). Or is there a good way to diagnose what got damaged in the icky flood? Any other suggestions?
We paid the Maytag guy $60 to come out, look around and say that if the water level was that high he'd have to pretty much replace everything for $500, so we might as well buy a new washer.
My "non-washer-repairman" brother at least had the common sense to dig in a little more and figure out it might be the pump...but we're not sure. And not sure whether it's worth a gamble to try replacing some part...
....or should we gather our diminishing pile of pennies & buy a new washer like he said????? (unfortunately no sewer insurance, & city claims they can't be held financially responsible for our loss...)
This could be a pump, but more than likely its the circut board down in the bottom that controls all that good stuff. Would hate to see you buy a pump (which arent to cheap on their own) and it still be that control board and wiring. Cant see why the city wouldnt be responsible, but thats for another post I guess. That control board sometimes will control the motor, its rotation, and when the pump should come on and go off. Good luck for sure, and let me know how it turns out for you. Jim
This could be a pump, but more than likely its the circut board down in the bottom that controls all that good stuff. Would hate to see you buy a pump (which arent to cheap on their own) and it still be that control board and wiring. Cant see why the city wouldnt be responsible, but thats for another post I guess. That control board sometimes will control the motor, its rotation, and when the pump should come on and go off. Good luck for sure, and let me know how it turns out for you.
Posted on Oct 12, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 23, 2017 | Washing Machines
Oct 07, 2013 | Dryers
Sounds like the Motor Controller on the left side of this Pic may be the issue. The Drain Pump/Pressure switch is on the left side of the Pic. I feel the drain pump may not work after the basement flood. You can get into Service Mode and try to turn it on from the Console once the machine is dried out.
Are you going to try a DIY repair?
Aug 29, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Jun 24, 2011 | Whirlpool Dryers
Mar 09, 2010 | Maytag Neptune MCE8000AY Electric Dryer
Sep 20, 2009 | Kenmore 18.3 cu. ft. Top Freezer...
Jul 01, 2014 | Maytag MAH6500 Neptune Front Loading...
80 people viewed this question
Usually answered in minutes!