Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Neptune 6500 sewer backup/wont spin

Our 6500 neptune was flooded by the city sewer backing up into our basement last week--about 6 inches approx.  We rinsed out the bottom of it and let it dry a couple of days with the front panel off.  We tried running a load, and it seemed to work fine till it came time to spin/drain the wash load.  The error code oF came up on the display.  Also, for whatever it's worth, there seemed to be a slight electronic buzzing noise (not normal) for part of the load (not the whole time--and this didn't continue when we played around with cycles again to look at it -....



The main thing, though, after my brother looked at it, is that we're wondering if it would be worth trying to replace the pump (or something else that enables the spin/drain).  Or is there a good way to diagnose what got damaged in the icky flood?  Any other suggestions?


We paid the Maytag guy $60 to come out, look around and say that if the water level was that high he'd have to pretty much replace everything for $500, so we might as well buy a new washer.


My "non-washer-repairman" brother at least had the common sense to dig in a little more and figure out it might be the pump...but we're not sure.  And not sure whether it's worth a gamble to try replacing some part...


....or should we gather our diminishing pile of pennies & buy a new washer like he said?????  (unfortunately no sewer insurance, & city claims they can't be held financially responsible for our loss...)

Posted by on

  • akwiggy Oct 16, 2007

    Thank you, Jim, for your time.


    My brother, who's just a nice guy willing to dig in and figure things out, was able to bring my machine back to life (maybe better than before? (It doesn't have a clunky sound during one of the cycles that I used to think was normal))!!!!  Hallelujah, I say!


    Anyway, he replaced the pump and a little switch in front which I think is for preventing unbalanced loads or something?...perhaps you know what I mean.  Total $80....


    One note, for whatever it's worth...we did try to make sure the machine was rinsed off and dried out before trying to run maybe that saved the board?


    Too bad we paid the Maytag guy to look under there with his flashlight for $60 and say "sorry, better get a new machine!"  To be fair to him, I suppose there was no way to know without tinkering, like my bro. did.....


    I'm VERY happy as we have 4 little kids and a LOT of laundry!!!

    Thanks again.

  • akwiggy Oct 17, 2007

    Thanks again, so much!  The little laundry planet is still spinning like a charm!  God bless you.



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This could be a pump, but more than likely its the circut board down in the bottom that controls all that good stuff.  Would hate to see you buy a pump (which arent to cheap on their own) and it still be that control board and wiring.  Cant see why the city wouldnt be responsible, but thats for another post I guess.  That control board sometimes will control the motor, its rotation, and when the pump should come on and go off.  Good luck for sure, and let me know how it turns out for you.



Posted on Oct 12, 2007

  • James Greene
    James Greene Oct 16, 2007

    So glad it worked out that way.  Yes, thats a unbalanced load switch that you were having the problem with.  Great job, you and your brother made a blue coller man very proud.  Jim



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