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I cannot get the top of the dust cylinder to empty it

I cannot get the top off the dust collection cylinder to empty it!!! Please help??

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Check for any switches, latches or buttons that me lever, slide, twist or completely remove your cylinder.

These have been designed to be intuitive to use. (I know sometimes these machines appear counterintuitive). Patience and you can find the way.

What model/make of vacuum, and we may be able to find a manual explaining how to empty cylinder.

Posted on May 11, 2009

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=719779
Generic problem for all Vacuums
Filter keeps clogging
Posted by ozandcaza on Jun 29, 2008
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Dust etc collects in the filter above the dust container. The dust container remains empty. Hoover then over heats and cuts out. Collect in replaced new filters in Hoover but problem still remains.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. My question is how old is the Hoover vacuum? If it less than a year you should really see an Authorized Hoover vacuum cleaner dealer that the problem might be covered under a factory warranty. This should not be happening and it sound to me like there is a clog somewhere in the vacuum fill area that is causing it to do this to you and the vacuum. You are lucky that you have a thermal switch that does shut it off. If not and it is over the one year factory warranty then you should see a local vacuum cleaner dealer in your area or contact Hoover Cust Serv @ the website and or phone 3 listed below. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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