Question about HP Compaq Presario SR1820NX (ER919AA) PC Desktop

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I need a clean installation of Vista

When my hubby's laptop expired (Motherboard) he used the recovery form the laptop to install Vista on our PC which was preinstalled with XP. This has been fine for almost a year but has now started losing files etc. System restore will not work and we have lost the laptop recovery disc which was used. The PC has a format option to restore to factory settings, but I assume this will take it back to XP. Any ideas out there please?

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  • mbox000-sas May 10, 2009

    Thanks, that is very helpful - except that I no longer have the COA as the laptop was disposed of.

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If I understand this correctly, If you are using the system restore, it will maintain the last operating system install. When you went from XP to Vista, XP is totally gone. So your only option the will arraise it to restore system and if successful should be just fine.(I know that you mentioned it didn't work) you may have to do a total reinstall with Vista. If you can locate the disc.
Now the part that is left in a particitlon is as you thought...XP unless you formatted the whole drive what you installed VIstA in which case you will have nothing.
As long as you have a COA sticker on your computer you can borrow a disk from someone who has dell, and call the microsoft number and explain that you reformatted and use another copy to put it in and they will get you through the activation. Use the numbers on your sticker.
Good luck please leave rating.; thank you

Posted on May 10, 2009

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    If you have the recovery cd, you can just pop-in the CD, select the reformat option and the installation process will continue automatically. Some laptop might have a special partition in the drive contains the operating system, drivers, etc. in case you want to reformat your laptop without the CD.

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