Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Red glow in freezer

My side by side fridge had a red glow behind the bottom bin in the freezer,i unpluged it and turned it on hours later it is working again.What was the glow,is it safe?

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  • 1,136 Answers

Hi, What you was seeing was the defrost heaters. You just happen to open the door in the defrost cycle. Everything is OK and you need not worry.

Hope this helps. Please rate my answer so that I know how I am doing.

Vic

Posted on May 10, 2009

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2 Answers

The refrigerator side is not getting cold. The freezer side is working properly but the the refrigerator side is warm and not cooling the food inside. A pack of beef turned completely brown.


Unplug the ref .Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board .Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils . If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off due to selected temperature

Sep 26, 2010 | GE Profile 23.3 Cu. Ft. Counter-Depth...

1 Answer

Ge side by side I have to keep defrosting the freezer every 2 months or so the temperature starts going up the fridge runs more often when we remove the back panel within the freezer it is built up with...


Do this when the refrig starts to warm up . Don't defrost before this test .
Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off due to selected temperature .

Jul 12, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Fridge broken, freezer is temp. that fridge should


Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Jun 26, 2010 | GE GSS20IEP Side by Side Refrigerator

1 Answer

Refrigerator/freezer not cold as they should be


Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main
control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger
wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3
. Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1
end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min ,
look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red
glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a
shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat (
pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to
remove the inside rear wall of the freezer . The heater , is at the bottom of the coils ,
held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire
going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control
board , the temp of the coils , if they need defrosted , when they are thru defrosting .
This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the
coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to
also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front
of the drain , also with 2 white wires going to it , slid into a housing . This thermistor ,
is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off .

May 07, 2010 | GE Profile 25.6 Cu. Ft. Side-by-Side...

1 Answer

I have a gsh25jsta side by side. It seems I have


Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off at the selected temperature .

Apr 19, 2010 | GE GSH25JSTSS Stainless Steel Side by Side...

1 Answer

Our freezer on our ge profile side by side is not staying cold


Pull the refrig out from the wall . Behind it you will see an 8 " X 10 " panel , held on by several screws . Unplug the refrig and remove the panel . On the control board , you will see a blue plug with 3 larger wires going to it . Unplug this plug . Looking at the plug , you will see : wire1 , wire2 , space , wire3 . Get a short piece of insulated wire with both ends stripped about 1/4 " . Insert one end into wire2 and the other into wire3 . Plug the refrig back in . Open the freezer door and , at the bottom of the rear panel , do you see a red glow ? If no glow after about 1 min , then the defrost heater is probably bad . To replace this , you would have to remove the rear freezer panel , and under the coils , will be a glass tube . This is the heater . If you do see the red glow , then either the board or the #4 and #5 thermistor are bad . Start with the thermistors . Small 1" white cylinder , with 2 white wires going to them . One is clipped on top of the freezer coils , and the other is at the bottom of the freezer panel , inserted into a holder . These thermistors , tell the board the temp of coils , and freezer .

Sep 19, 2009 | GE Refrigerators

2 Answers

I have GE side by side fridge. The freezer built up frost and then started to defrost. I took everything out andoened the back panel. The freezer was getting cold again but frost on the coils. the fridge...


Pull refrig out from the wall and unplug . Remove the 8" x 10 " panel covering the main control board . On this board , unplug the blue plug with 3 larger wires going to it . The sequence looks like this : wire1,wire2,space,wire3 . Use a piece of wire , with both ends stripped about 1/4 " , and insert an end into wire2 and wire3 . Plug refrig back in . Look inside the freezer at the back bottom , and see if you see a red glow . It may take about 30 seconds for the glow to appear . If no glow appears , the defrost heater located at the bottom of the coils ( glass tube ) is probably shorted . Pt # WR51X10042 . Also replace the defrost thermostat Pt # WR50X10068 . To access these parts , the inside freezer panel has to be removed . If you do get a red glow , then the main control board is bad Pt # WR55X10656 .

Sep 03, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Back wall freezes up on freezer side while fridge side is too warm. fridge temperature stays between 60 to 70 degrees


Is the freezer fan working ? If not , control board probably bad . Pull refrig out from wall and remove power . Remove the 8" X 10" panel and you will see the main control board . Remove the blue plug with 3 larger wires . The sequence is : wire1 , wire2 , space , wire3 . Using a short piece of wire with both ends stripped about 1/4 " , insert the wire into wire2 and wire3 . Plug refrig back in . Look in the freezer at the bottom rear for a red glow ( may take a minute or so ) . If you see a red glow , the main control board is bad ( the board you unplugged the wires from ) . If no red glow , then disconnect power to fridge , remove the jumper , and reinstall the blue plug and the panel .
Remove the food from the freezer section and remove the rear freezer panel inside the freezer . There you will see a round 1 " disk , clipped on top of the coils .Pt # WR60X10068 Defrost thermostat . At the bottom of the coils , you will see a heater . Pt # WR51X10042 Defrost heater . Replace both of these as the heater gets hot , and cuts off by the bimetal . he heater only has a screw on each side attaching it to the coils , and the bimetal just clips on . Easily repairable .

Aug 29, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Orange glow in freezer, what is it?


Your refrigerator is a frost free unit. The derost cycle in a refrigerator is controlled by a timer or an electronic control. When a unit goes into defrost, the fans and compressor are turned off and a heater in the freezer is energized. This is the glow that you see, and the hissing sound is the water droplets, from the melting frost, making contact with the heater. This is perfectly normal.

Apr 27, 2009 | Refrigerators

2 Answers

Not Freezing/Cooling - A Red Glow...


  • the defrost timer and bimetal thermostat have apparently both malfunctioned. (rare)
  • if someone has worked on it in the past they may have bypassed the  bimetal thermostat.
  •  the bimetal thermostat turns off the heater if it gets too hot (above 45 in the freezer) 
  • and the defrost timer is only supposed to stay in defrost for 8 minutes or so. 
  • so considering the heater was on and it was hot in the freezer is evidence of these two components not doing their job.

Jul 07, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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