Question about Kodak EASYSHARE 5100 All-In-One Printer

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Ink level will not reset when cartridge is replaced

I replaced color cartridge in Kodak 5100 AIO and the ink level did not reset. Print command is refused and the red light on the printer indicating check color ink continually blinks. I replaced several times to make sure it is installed correctly.

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  • Anonymous May 19, 2009

    i have this same problem, anyone have some idea ?

  • Anonymous Mar 28, 2014

    kodak

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  • 5 Answers

Hi,
If you take the cartridge to walgreens, etc... they can clear the chip. There is none for home use

give them a call !

Posted on May 10, 2009

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1 Answer

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1 Answer

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The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error.

So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.

Kodak AiO 5300 Firmware

Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.

I hope this helps

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