I have a TruTech DVD Player, the model # is: T600-D. This model was manufactured October of 2006, I got it for Christmas last year. I have not used it for a while, and went to use it today, and the disk tray will not open. I have it hooked up to a portable tv and it powers on, the screen says DVD, however, when I used the remote control or pushed the button on the player neither will open the disk tray. I don't know what else to do to get this tray to open, and I do not have the owner's mannual.
Hmmmm, I see! Sometimes on my xbox the tray does not open. Maybe if you hit the top of your DVD Player a few times the disc tray may open. You must first click the button to open it then hit it on the top. If that doesn't work then sorry. From Jake @ www.Drama-King-Jake-2.piczo.com!
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You'll need to check the region code of your player.
Make sure you have no discs in the player, and unplug the unit. Plug it in and turn it on. Open, then close the tray (with no disc!) Press the Setup button, then select Load Setup Press the Enter While it it loading, press Menu. When the box appears with a number, confirm it says 1 (region code 1 = USA). If it doesn't, please change it to 1 using the Up / Down buttons. Press Enter to accept the change.
I have the T600-D DVD player. The unit's door will not open leaving my movie stuck in it. I have used the equipment probably not more than 5 times. I do not appreciate TruTech not having a phone number or person that could help or give instructions when there is a problem with one of their products. When I tried to call the number listed in the warranty booklet, I was directed to call a (900) number which would cost me $9.00 per minute. This is unacceptable business ethics. I tried to return the unit to Target, but because the 90 days had passed, they could do nothing about your product. Maybe I should post a sign by TruTech items stating that you do not stand by your products, so it would be advisable not to purchase any of them.
Only a temporary solution....
Target sells a scam with their Trutech brand, this entire line deserves a recall, nobody is getting support or refunds. NOTHING. Target deserves a class action suit against them.
In the time-being, your DVD player probably still can play movies, just that the drawer gets stuck. What is happening is, the mechanism that raises the DVD to be scanned when the disc is in doesn't lower properly so when the drawer is supposed to eject, it is held back. You can manually eject this.
The cheap flip-down door is flexible so when you press the center of it, the outside edges become bowed and can be pulled down with a fingernail. Under the drawer (you may need some light to see for the first time), about 1/2" from the left inside, there is a black plastic wheel. Using a paperclip, you can catch the "teeth" on this wheel and turn it counter-clockwise (from left to right) and this will lower the mechanism and likely your tray will automatically eject.
You might be surprised that after this, your tray will open and close fine consecutively by hitting the eject button. But keep in mind, the problem is the mechanism that raises the DVD to be read is what holds back the eject from working.
Do yourself a favor and scream at Target. Make yourself heard, everyone is having problems with this line.