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Disk Tray Will Not Open



I have a TruTech DVD Player, the model # is: T600-D. This model was manufactured October of 2006, I got it for Christmas last year. I have not used it for a while, and went to use it today, and the disk tray will not open. I have it hooked up to a portable tv and it powers on, the screen says DVD, however, when I used the remote control or pushed the button on the player neither will open the disk tray. I don't know what else to do to get this tray to open, and I do not have the owner's mannual.


Can you help with this problem?

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Re: Disk Tray Will Not Open

Hmmmm, I see! Sometimes on my xbox the tray does not open. Maybe if you hit the top of your DVD Player a few times the disc tray may open. You must first click the button to open it then hit it on the top. If that doesn't work then sorry. From Jake @!

Posted on Nov 28, 2008

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Re: Disk Tray Will Not Open - DVD & Blu-Ray Players

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Posted on May 11, 2009

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How do I get an owners guide for my Trutech protable CD player--model #T100-CD S/N:J07Q00827---DC 3V "AA" Size x2 Manufactured October 2007 Made in China Label states--Starlite Consumer Electronics...

have you try the manufacturing of that make

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''Wrong Disk'' error


You'll need to check the region code of your player.

Make sure you have no discs in the player, and unplug the unit.
Plug it in and turn it on.
Open, then close the tray (with no disc!)
Press the Setup button, then select Load Setup
Press the Enter
While it it loading, press Menu.
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"loading" message appears several minutes, then "no disc" message

check another disk.
or your dvd lens is weak to read dvd
i think it can read cds now.

if not, try to update firm ware or your dvd.

Jan 17, 2009 | DVD & Blu-Ray Players

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I have a Tru tech portable dvd player model no. 12701C, and i cant get the lid to close or the dvd player to read the disk i believe because it turns on and just says "Open" on the screen...the dvd inside...

Unfortunately, if the lid will not close properly, there is nothing you can do to fix that. Furthermore, if while holding the lid down the unit still shows "open" on the screen, the unit definitely needs to be repaired or exchanged. If you're in warranty, contact the manufacturer or the extended warranty company for the procedure you'll need to follow.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

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Trutech t600 d dvd player

Target seems to handle the product line. You will have to contact their customer service center. Give them the model number and see how they can get you the information.

There is several complaints about the product line on a Google search. If you don't get results it wouldn't hurt to file a complaint on

Jul 28, 2008 | TruTech TT320

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Need a TruTech Operating Manual

I have an instruction manual for the T600-D Trutech DVD player. Email me at and I will forward a copy to you.

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I have the T600-D DVD player. The unit's door will not open leaving my movie stuck in it. I have used the equipment probably not more than 5 times. I do not appreciate TruTech not having a phone number or person that could help or give instructions when there is a problem with one of their products. When I tried to call the number listed in the warranty booklet, I was directed to call a (900) number which would cost me $9.00 per minute. This is unacceptable business ethics. I tried to return the unit to Target, but because the 90 days had passed, they could do nothing about your product. Maybe I should post a sign by TruTech items stating that you do not stand by your products, so it would be advisable not to purchase any of them.

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Programming Code

Barring the right codes to make this thing work, I have resorted to running the numbers (ie 000 thru 999) to "stumble" across the right combination...accordianman

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Trutech t600-d dvd player

Only a temporary solution....
Target sells a scam with their Trutech brand, this entire line deserves a recall, nobody is getting support or refunds. NOTHING. Target deserves a class action suit against them.
In the time-being, your DVD player probably still can play movies, just that the drawer gets stuck. What is happening is, the mechanism that raises the DVD to be scanned when the disc is in doesn't lower properly so when the drawer is supposed to eject, it is held back. You can manually eject this.
The cheap flip-down door is flexible so when you press the center of it, the outside edges become bowed and can be pulled down with a fingernail. Under the drawer (you may need some light to see for the first time), about 1/2" from the left inside, there is a black plastic wheel. Using a paperclip, you can catch the "teeth" on this wheel and turn it counter-clockwise (from left to right) and this will lower the mechanism and likely your tray will automatically eject.
You might be surprised that after this, your tray will open and close fine consecutively by hitting the eject button. But keep in mind, the problem is the mechanism that raises the DVD to be read is what holds back the eject from working.
Do yourself a favor and scream at Target. Make yourself heard, everyone is having problems with this line.

Dec 08, 2007 | DVD & Blu-Ray Players

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