Question about Maytag Atlantis MAV6451 Top Load Washer

2 Answers

Egg smell and mold

Our washing machine emits a rotten egg smell during the wash.   There is also a greyish colored, slimy mold that is around the outside of the drum of the washing machine.  This mold ends up on my clothes.  Please help, the washing machine is 8 years old and we have had this problem for several years.

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  • cleanwash Oct 13, 2007

    I was watching the Special Report-that is when I realized I wasn't the only one with this problem!!  I thought I was doing something wrong!!  We have tried to take it apart several times but cannot get the drum to come off to clean it.

  • kdeee Nov 11, 2007

    My Atlantis washer has an egg smell and is making a loud noise. It isn't 2 years old and my last Maytag didn't last 6 years. No more Maytags for me!

  • Anonymous Dec 07, 2007

    clothing is still wet following spin cycle. tub is not spinning. water is only being pumped. Replaced a glazed belt- same results.. Is there a tension setting for belt. could it be a " thrust bearing kit" repair needed, i have previously read of such, being the fix?

  • Anonymous Jan 06, 2008

    Washing macjine smell like rotten eggs while running. I have tried running vinegar thru it, no change.

  • seals Feb 09, 2008

    Wash water smells like sulfur and makes clothes smell as well

  • Anonymous Mar 26, 2008

    My Maytag Atlantis top load washer is almost 3 years old now. Within the first 6 months I noticed a moldy/musty smell and did a bleach wash every now and then and it seemed to do the trick. Just over the one year mark it became worse and I needed to do the bleach wash more often, but didn't seem to fix my problem completely. I did a little investigation and found others had the same issue and that the Maytag Neptune had a class action lawsuit. I called Maytag to explain my problem with the Atlantis and their response was to do hot bleach washes. When I explained that I had been doing this they said that it was out of warranty and that I could pay for a service call if I so wished. Well for the past two years I did bleach washes more and more frequenly until yesterday when I was so fed up that I was either going just get a new one or take the thing apart to see if I could find a solution. After taping the top door down so that it wouldn't fly open, I took a putty knife and slid it under the top panel about 2 1/2 inches in on each side. This released the top. I pulled the washer towards me a few inches to clear the back top panel to open the top panel fully. When I did this I could see about 3 inches of mold and mildew crud threw the plastic tub housing. I unclipped the tub lid from the tub and low and behold not a pretty sight to see. I took the tub lid into the bath tub and sprayed it down with hot water and bleach. I sprayed bleach around the top of the washer tub and tub housing. I spent a good 1 1/2 hours cleaning all the disgusting moldy substance. I now have a clean washer. Who ever thought you would have to wash a wash machine. When it comes time to purchase a new one it won't be a Maytag or anything made by Maytag.

  • bmason9656 Jun 24, 2008

    I've just recently discovered the bad smell problem with my wash. I've had the machine for 2 years. If I renew my "insurance" with Maytag, will they truly fix the problem, i.e. take apart my washer and clean it every two years? I certainly am not up to that task.

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Every manufacturer should be included in that lawsuit!

Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!

What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?

I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!

New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!

I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:

*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!

NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.

Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!

Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:

*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine

*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!

Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.

Are you kidding me??

Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.

So, now this is what I want!

I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.

Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!

This is outrageous and we need to speak out about this and make sure our voices are heard!

Posted on Dec 12, 2007

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You should have been watching the Detroit news Special Report yesterday.  There is a class action suit that was settled for this problem against Whirlpool and Maytag - my machine is LT Tromm and it does the same thing - I keep meaning to call Sears about it but mine is only 2 years old. and it's a top of the line machine. After watching this special report on the news - guess what I am going to be doing as soon as that store opens up!!!!!!!!!!   I recommend that you don't be silent about this.  I am giong to check out the Detroit News channel today to read more about it.  

Posted on Oct 12, 2007

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