Question about SanDisk Sansa e250 MP3 Player

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Refreshing data base

On my sansa every time i turn it on it say's refreshing data base and it takes longer than it should (like 5min) like when i first got it, it only refreshed when i put music on it and it took about 30 seconds do you know what is rong with it and how to fix it

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It refreshes the database to build the menu for you to navigate.

Your device may have corrupt data in it and therefore takes longer than normal to build the library.

You can format the device to remove everything, and then re-transfer them to see if that helps.

To format in My Computer>Device Name (e250)>right Click and select format.

Best of Luck.

Posted on Oct 13, 2007


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Posted on Jan 02, 2017


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User guide for Sansa e200R:

Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:

1. Reset the device as described on the site of Sandisk.

If resetting didn't solve your problem
2. Update the firmware.
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
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