Question about Toshiba Satellite Pro A200-EZ2204X Notebook

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A200 DISC DRIVE NOT WORKING

We've had the problem for a while and have been told it's due to i tunes.we were told to go and type run into the start box and go to the regedit and remove the upper or lower filters to get the drive working.but cannot remember were the filters are located.any help gratefuully recieved

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This problem could be more than a software conflict. When inserting a disc, does it spin up at all? If it doesnt the motor could be burnt out. Sometimes even if it does, the lens could be burnt out.I would suggest for one, removing iTunes to see if that is the real issue. If so post again with a little more information and results.Like you already heard it could be because i programs registry entry was not removed when the program was. For that i would suggest reading though this: http://support.microsoft.com/kb/929461

Posted on Jun 11, 2009

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