Question about Kenmore Elite 45986 Front Load Washer

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F02 code - won't spin

I tried the solution suggeseted by both catriver and sofico76 - checked inside the rubber seal to make sure nothing was stuck in there.  Then I took off bottom panel and cleaned out the filter - there was nothing in it but a small hairband.  Tried the washer again, still won't spin - can smell hot rubber.  Any other suggestion as to how to fix this F02 code?

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  • LPeoples Oct 22, 2007

    I ended up having to call a technician to come to my home and identify the problem.  Based upon watugot's response, if I needed a pump, that wasn't somethinhg I was willing to take on.  When I initially removed the filter cover, like I said before, all I found was a small hair band but the filter was otherwise clean.  I even snaked the line to make sure there wasn't a blockage further up.  Well the techician opened the filter cover.  There is a line leading to the pump on the inside right of the filter.  He immediately identified that there was a larger hair band that was clogging that side line to the pump.  I didn't even know to look for that "side" line.  So I hope this helps someone else out there who may run into the same issue - hope it saves you the $70.00 service fee.

  • DrHooke May 11, 2010

    I just want to thank you watugot.

    I searched high and low for a solution to my F02 issue. I tried all the fixes including cleaning out the trap, clean out the hoses, run with no soap, doing the diagnostic test, etc, etc. They all say "check the Pressure Switch" but nobody says how. Except YOU!!!

    My wife was counting the days before she was going to call the service man.

    I almost purchased a new pump but I could not get passed the idea that it was pumping water like a champ but just not quitting when it was finished. You know...the 8 minute timeout occuring.

    I read your post and thought it was beyond my ability. But I'm a DIY-er. I went to and got a good look at the diagram. Finding that pressure switch was easy after I figured out how to take the top panel off.

    The switch can be removed (not neccessary for this fix) by removing the electrical plug and the hose. Then turning it 90 degrees. I had to remove two support screws for clearance. I tested the electrical leads with a continuity option on my multi-meter. I don't know a lot about electricity so don't think this is out of your ballpark if you got this far. I don't even know if it was working correctly, but it was changing conductivity when i blew into it. Leads 22 &21 are connected at 'rest'. When positive pressure is applied (blow into the hole) leads 24 & 21 are connected and 11 & 14 are connected. I looked like i was smoking a pipe doing that test....LOL.

    I blew through the hose going to the tub. It was not clear. So I blew harder and that was it! Something clogged it up. No idea what it was...Thank you so much!!!

    I'm pretty sure this will probably happen again...Is this common? Does it have to do with non-HE detergent useage? Or the mold growing everywhere.

    I'm thinking about drilling a hole in my floor and attaching a low-pressure release fitting to drain that trap. It would require a little ingenuity. Its unbelievable how disgustingly dirty that washer gets. EWWWW....



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You you probably need a pump, but try this first.  Remove the pump filter again and put you finger into the hole going to the pump and see if there is anything in it and see if you can turn the pump impeller. If this checks ok, Put filter back in and put washer into drain/spin. It should spin since you have drained the tub. If so replace the pump. 

If it still doesn't spin remove the top of the washer and find the pressure switch. It will have a rubber hose going from it down to the bottom rear of the tub. Remove the hose from the switch and make sure you can blow through it. Hook hose back to switch and try drain/spin again. If washer does not spin now, you will need to do some trouble shooting with a volt/ohm meter or have a tech come out.

Post back to let me know what you find out.

Posted on Oct 13, 2007

  • Michael  Lindley
    Michael Lindley Oct 17, 2007

    Just wanted to follow up on your washer and see what you found out. Thanks/Mike



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If the drain filter and hose are OK, next step will be checking the pressure switch. The pressure switch is the sensor that detects water level, deciding when to start/stop drain pump and when to advance to spin. When the pressure switch is clogged or defective the machine may not drain or spin. The pressure switch is located in control assembly and looks like a kind of plastic disk with 4 or 3 contacts and with a long thin rubber hose connected to the switch. Clean the rubber hose and replace the switch if that does not work. While disassembling the control panel check also if tucked inside the control assembly you find the envelope with the tech sheet. The tech sheet will describe the diagnostic procedure that may be useful to find out what the problem is.

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