Question about Polaroid TLA-04011C 40 in. LCD TV

3 Answers

Polaroid TV TLA-04011C won't turn on. Red power light is on.

Tried to use the TV as the monitor for my laptop. Plugged a VGA connector between the two and now the screen is black but the power light is red but it will not turn on with the remote or with the power button on the TV

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  • rrothrockmd May 21, 2009

    Let me start over. 3 weeks ago...The TV was on. The laptop was on. I plugged the VGA into the computer and then the TV - they were both still on. I rt clicked on the desktop,properties,settings,clicked 2nd monitor, checked extend, apply, okay...and nothing happened the TV remained a blue screen. So then I used the TV remote and pressed "input" and then changed the input to "VGA" ..that's when the screen went from lit up and blue to off and black. I unplugged the VGA from both and unplugged the TV from the wall and let it sit for 3 min's. I turned the TV on and the red power standby light comes on but it will not turn on "from red light to blue light" and the screen remains black. It is getting power from the wall because the standby light "red" comes on when you plug it in. You can also hear it on faintly if you put your ear real close to the back of the TV....but the TV screen will not come on and the blue light that signifies that doesn't either. I tried unplugging it and letting it sit for a day, then two days, then a week and still the only response when I plug it in is the red standby light. The TV will not turn on by pressing the manuel "power on" button on the TV itself, and it will not come on with the remote either. The computer works fine.



    I read on your site where many people who own a Polaroid also have problems but theirs seem to be the blue light is on but black screen and popping noise. Mine started when I put the VGA cord in and changed the TV input to VGA and now I get a red light only. Will changing the capacitors fix this or is it the power board or something else?



    Thank you for you earlier quick reply but it does not solve the problem. Could you give me further advise..

    Robin Rothrock, MD

  • rrothrockmd May 21, 2009

    posted by rrothrockmd on May 21, 2009

    Tried to use the TV as the monitor for my laptop. Plugged a VGA connector between the two and now the screen is black but the power light is red but it will not turn on with the remote or with the power button on the TVComment posted on May 21, 2009
    Let me start over. 3 weeks ago...The TV was on. The laptop was on. I plugged the VGA into the computer and then the TV - they were both still on. I rt clicked on the desktop,properties,settings,clicked 2nd monitor, checked extend, apply, okay...and nothing happened the TV remained a blue screen. So then I used the TV remote and pressed "input" and then changed the input to "VGA" ..that's when the screen went from lit up and blue to off and black. I unplugged the VGA from both and unplugged the TV from the wall and let it sit for 3 min's. I turned the TV on and the red power standby light comes on but it will not turn on "from red light to blue light" and the screen remains black. It is getting power from the wall because the standby light "red" comes on when you plug it in. You can also hear it on faintly if you put your ear real close to the back of the TV....but the TV screen will not come on and the blue light that signifies that doesn't either. I tried unplugging it and letting it sit for a day, then two days, then a week and still the only response when I plug it in is the red standby light. The TV will not turn on by pressing the manuel "power on" button on the TV itself, and it will not come on with the remote either. The computer works fine.

    I read on your site where many people who own a Polaroid also have problems but theirs seem to be the blue light is on but black screen and popping noise. Mine started when I put the VGA cord in and changed the TV input to VGA and now I get a red light only. Will changing the capacitors fix this or is it the power board or something else?

    Thank you for you earlier quick reply but it does not solve the problem. Could you give me further advise..
    Robin Rothrock, MD

    Solution #1posted on May 21, 2009Asker's Rating
    Ekse

    Rank: Guru
    Rating: 88%, 2427 votes

    Tv is most likely not getting signal from the laptop, right click on your desktop and select properties from the display properties select settings, on the settings page look if you see 2 monitors there, right click on the number 2 and select attach.

    on a vista computer its right click on desktop, personalize, then display settings, and on the display settings page same as above.

    if that doesn't give picture then look at the laptop keyboard, press FN button and look at the F1-f12 keys, one of them should enable the external display.



    Does your monitor work at all even if you unplug the computer cable from it? try unplugging the whole tv for a while and try again.
    Comment posted on May 21, 2009
    Have you tried changing the input from the vga to another one?

    Theres a reset function in the menu but since you don't have display it most likely wont work and we wont find it from there.

    Since the problem happened like that I suspect it might not be a faulty power board, but you will need a tv expert to help you with that, I'm in computers.

    you can click on repost or other experts i don't know what the button says these days but it should be somewhere in your view where you can request another expert without any cost.

    I strongly suggest, if you get a expert thats telling you that power board is faulty or something is faulty, get a 2nd opinion to confirm and don't accept a solution untill you get it fixed or if your satisfyed.

    thanks and good luck.

    My repost is above. Same question. so far no help he FN and F8 button did not work. MY TV IS WHAT IS BROKEN NOT MY COMPUTER.

  • rrothrockmd May 21, 2009

    I have ordered capacitors - won't get here for 2 weeks. As stated above several times I did unplug the TV for over a week...that did not change anything. Like I said it happened when I changed the input on the TV to VGA. It sounds like you are just saying ..start changing out parts and see what happens.. I was already going to do that...I thought maybe an expert had seen this problem and knew the definitive answer.

    rr

  • rrothrockmd May 22, 2009

    Thank you, that sounds logical...and I'm going to try it and thanks for the manual (I have one but it might be different than the one you sent. I'll check it out).... buuuut again logic tells me this is not going to work because remember the red light comes on when you plug in this TV monitor just to let you know it's getting power, but the blue light "power up" light which tells the screen is "on" will not come on, so therefore I do not think it will respond because I think the blue light has to be on ie the screen/monitor/TV what ever you want to call it, must be on in order for it to receive and follow commands from the remote....I mean if your TV were plugged into the wall but off and you pointed the remote at it and pushed input I don't think it would do anything because you first have to turn the monitor/screen/TV what ever you want to call it "on".....and I already tried unplugging it for a day, 2 days, then a week. I plug it in and again the red light comes on, so it is accepting power from the wall, but you can not turn the monitor/screen/TV "on" either by the remote or by the power on button on the monitor itself. I do not here any sound other than a faint electrical sound if I put my ear real close to the back of the monitor (again, this would be the sound of the monitor accepting power from the wall socket.) Is there a reset button anywhere on this model? I have ordered capacitors, they won't be here for a week. By the way I'm not trying to watch TV on this monitor/screen/TV, I'm trying to use it as my computer monitor. I have something like this set up in my office with a Samsung TV monitor and a Sony computer and it works great, never had any problems. Here I'm trying to use my Dell Inspiron 6000 to use this Polaroid TV TLA-04011C as my monitor. Yes I have unplugged it from the computer several times and I'm just trying to get the monitor/screen/TV what ever you want to call it to turn on to a blue screen, a white screen and fuzzy screen anything that lets me know it is on.

    Sorry to over simplify, I realize your job is hard when you can't see the situation so I am trying to give you the clearest description I can in order that you can tell me the solution. Please read my previous email to other experts to clarify further the problem. No offense but it's like they are not reading what I wrote.

    Is there a reset button anywhere on this monitor...because leaving it off for a week is not resetting anything.

    Thank you,

    Robin Rothrock, MD

  • rrothrockmd May 22, 2009

    I'll wait for the capacitors to arrive and let you know how it turns out.

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3 Answers

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  • Master
  • 1,869 Answers

Robin this is going to sound very strange but, when you coupled your TV's input to your laptop you "set" the tv to receive only a vga signal sort of like setting the tv for DVD or, video1 etc. as you now have no TV signal coming into the tv "portal" you have a black screen (a television signal "turns on your display when it recieves a tv channel) you can hear the sound faintly of a tv program (because sound has been set for mute to allow your laptop to control the volume) so the tv needs to be "set" again to allow the tv broadcast to enter the tuner so you can watch tv again. So; while your tv is on with a black screen press "input" on your remote while facing your tv you won't see anything because the screen is black due to the lack of signal; now; imagine that the screen is on (or, check your owner's manual for how many times you must push the down buttom on your remote) and, push the " input" button on your remote then the "down button" repeatedly to get to the correct input portal this is usually:
1 push on the down button is vga
2 is:dvi
3 is:video1
4 pushes on the "down" remote button gives you: video2
5 is: s video
6 is: ypbpr1
7 should be:ypbpr2
this should restore your set

Posted on May 22, 2009

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  • Master
  • 11,896 Answers

The only thing you can do is reset the tv. You can unplug it for at least 8 full hours if not longer. This will drain the tv's power supply and reset memory. I do however believe there is a bad capacitor in the power supply that is not sending the right voltage to the other circuits. If resetting the tv does not help, than I recommed having the power supply replaced.

Posted on May 21, 2009

  • Nate Stansfield
    Nate Stansfield May 22, 2009

    The red light coming on doesn't mean that the power supply is working correctly. On many brand tv's the red light will come on but not a green light. This is an indicator of power supply failure. some tv's the light will flash indicating a problem with the television.

    There is no reset button for that tv. That's why I suggested unplugging it


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  • Polaroid Master
  • 13,433 Answers

Tv is most likely not getting signal from the laptop, right click on your desktop and select properties from the display properties select settings, on the settings page look if you see 2 monitors there, right click on the number 2 and select attach.

on a vista computer its right click on desktop, personalize, then display settings, and on the display settings page same as above.

if that doesn't give picture then look at the laptop keyboard, press FN button and look at the F1-f12 keys, one of them should enable the external display.



Does your monitor work at all even if you unplug the computer cable from it? try unplugging the whole tv for a while and try again.

Posted on May 21, 2009

  • Ekse May 21, 2009

    Have you tried changing the input from the vga to another one?

    Theres a reset function in the menu but since you don't have display it most likely wont work and we wont find it from there.

    Since the problem happened like that I suspect it might not be a faulty power board, but you will need a tv expert to help you with that, I'm in computers.

    you can click on repost or other experts i don't know what the button says these days but it should be somewhere in your view where you can request another expert without any cost.

    I strongly suggest, if you get a expert thats telling you that power board is faulty or something is faulty, get a 2nd opinion to confirm and don't accept a solution untill you get it fixed or if your satisfyed.

    thanks and good luck.




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If by some chance the TV is still under warranty, go that route.
If not under warranty and If you have some electronic experience, you can purchase a Service Manual over the internet and diagnose the source of the problem and fix it by soldering in the new part. The Service Manual will give you circuit diagrams, test points, and part# lists. Usually, cost under $20.

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