Question about HP Photosmart R727 Digital Camera

25 Answers

Camera Experience an error 00000018-4489-957-000

This is the error message i am getting as soon as i turn on the camera

Camera Experience an error 00000018-4489-957-000
Please reset the camera

As soon as i turn the power for my camera about 1-2 sec it will shut off and will give me that message.

How can i fix this?

Thanks!

P.S not sure how many zero it has in the first digits since the camera shuts too fast form me to count all of them.

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  • 13 more comments 
  • Anonymous Nov 29, 2007

    i've got the same problem but the solution you gave does not work..



    Do you gor any other solution?



    Thanks

  • Anonymous Nov 30, 2007

    the steps for resetting do not fix this problem on my camera either!

  • Anonymous Dec 02, 2007

    same problem! I've had this camera for only 1 year! Reset does not work.

  • Anonymous Dec 07, 2007

    I have the same problem too!!!! How annoying.

  • Anonymous Dec 12, 2007

    same problem here, 4 days after the 1-year warranty expired

  • Anonymous Dec 15, 2007

    I tried to perform the power reset and didnt get anywhere.

  • diegozapata Dec 23, 2007

    tengo en mismo problema la camara enciende y sale el aviso "se ha produccido error en la camara 00000018-4489-957-000 reinicie la camara" y no responde en adsoluto.

  • blusommer Dec 25, 2007

    I had the same error message. I attempted to "reset" my camera and that didn't work. I tried the other suggestion of hitting it, not too hard, and it works. funny.

  • Anonymous Dec 31, 2007

    i also get the same error says an error 00000018-4489*957-000 and shutdown. howver the lence window wont close, it remain open, any help???

    pls post your comments to abs_kumar@hotmail.com

  • Anonymous Feb 09, 2008

    I had that problem also. It started when I dropped the camera. But as weard as it sounds, I just hit the camera a few times, not hard, and it started to work again.

  • Anonymous Mar 05, 2008

    Smack twice on the camera, not too hard...

    IT WILL WORK AGAIN!!!



    That's the modern way of living

  • Anonymous Jun 25, 2008

    Thanks...It is incredible...But it worked very well...


    Ana Cacilda


  • arvee88 Jun 25, 2008

    This is the error message i am getting as soon as i turn on the camera

    Camera Experience an error 00000018-4489-957-000
    Please reset the camera

    As soon as i turn the power for my camera about 1-2 sec it will shut off and will give me that message.

    How can i fix this?

  • Anonymous Jun 29, 2008

    Hello! I have the same problem. It is exactly the same number, but with a red screen in the background.
    could you help me please!!!!

    thanks!




  • Anonymous Feb 25, 2009

    i had the same problem.... and tapping it a few times actually worked. i pressed a few buttons while i held the on/off switch and it worked

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25 Answers

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I also spent some time fixing this error. the reboot thing as suggested in the manual did not work! Then I smacked it gently on the metal part of the camera, then again more strongly. Suddenly it started to work! Never thought of that way repairing the camera from HP... Try it but not break it!

Posted on Dec 25, 2007

  • Ann Sand
    Ann Sand Nov 16, 2014

    Funny! I thought my camera was beyond repair. Gave it a couple of whacks- and Magic!

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Well, we all had a good laugh when I found this site! It was absolutely too funny. My friend told me to go ahead and try it since after having 3 frustrating hours trying ti fix the darn thing, I really had nothing to lose. So............. I gave the thing a couple smacks and nothing happened. I smacked it again and...........Voila!!! Success!!. It reminds me of my college days when I had to smack the dashboard of my Ford Fairmont to get it to start! Too funny! Thanks for brightening my Mother's Day!!!

Posted on May 11, 2008

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This was a very annoying problem for me too.  HP support over the phone told me I'd have to pay for support and all I wanted to do was reset the camera!  I found the solution at the hp troubleshooting site.

 

- remove the battery

- remove the memory card

- insert a paperclip into the tiny hole next to the location of the battery

- hold the paperclip in for 3-6 seconds.  no pictures were lost!!

Posted on Oct 21, 2007

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Smacking it did work!!! No Joke! Thanks..

Posted on Jul 07, 2008

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Smakcing it worked for me too!

Posted on Jul 17, 2008

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Hey,
Thank a tousend time for your good help. We smacked it into the table a few times........ AND IT WORK :o)

Posted on Jul 16, 2009

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I live in Brazil and I have the same problem, 00000018-4489-957-000 error, not that I do more

Posted on Sep 22, 2008

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Yerrr, happened to me too.. did some serious googling for few minutes and wondered to this page.. got the same error with red background and just a minor slap below the lense worked.. amazing isn´t it B>

Posted on Feb 15, 2009

Unbelievable, but smacking worked for me too. I had the problem for over a month now... Thanx!

Posted on Oct 21, 2008

OMG... smacking it worked!!! 3 times!!

Posted on Aug 15, 2008

The smacking worked for like one day, then the camera died completely. Won't even stay on long enough now to see the error message.

Posted on Jul 16, 2008

The smacking worked!!! Thank you so very much whoever came up with that!!!

Posted on Jul 12, 2008

Hahaha!! Just fixed my mothers camera by smacking it. Great tip guys!!! Can't help but getting some NES-vibes from this solution... blowing the cartridge you now ;) Yet again THX!!!

Posted on Jun 21, 2008

Hello everybody:) I read all th comments and just listened to your advice. I smack the camera once and it starts working! Just for the protocol: this is typical for Russian cameras to repair after hit them.

Posted on Jun 12, 2008

Thanks Everyone!!! The Smack Worked!

Posted on May 17, 2008

I had the same problem, the solution worked.

Posted on Apr 29, 2008

My camera didn't work for a couple of days; I remove the battery, the card.., the zoom window was not closing, I tried everything...
........as soon as I gently smaked it it worked wright away. Thanks a lot!

Posted on Apr 28, 2008

The same problem ,!!! :(( and smacking real works. Thx

Posted on Apr 21, 2008

It works for me too, thanks a lot.

Posted on Mar 29, 2008

I hit the camera a few times just with my hands and then it works....That's unbelievable!!!!!!!!!!

Posted on Mar 14, 2008

Smakcing it worked for me too!

Posted on Feb 29, 2008

I had the same problem too

I Smacked the thing and it worked, thanx very much Guys

Posted on Feb 18, 2008

He, that's a great solution - trying two days to reset the camera - I smacked it and it works. great!!!

Posted on Feb 13, 2008

YEA I HAD THE SAME ERROR! I LOST THE MANUAL AND DIDN'T KNOW HOW TO RESET IT, BUT I SMACKED IT AND IT WORKS!!!!!!!!!! THANKS!

Posted on Feb 04, 2008

The smacking worked!

Posted on Jan 20, 2008

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