Question about Hayward Phantom Pool Cleaner Complete with Booster Pump

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My Hayward Phantom goes in small circles

Small circles tangling itself in the hoses pool cleaner constantly running in circles. Two years old.

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Posted on Jan 02, 2017

jharwell668
  • 640 Answers

SOURCE: Navigator Pool Cleaner: My Hayward pool cleaner just goes in small circles...

Check all of the following. Ones of these issues is probably causing your pool cleaner to go in circles. Let me know if these soultions don't work and I will be glad to offer more solutions, but I a think one of these might solve your problem:

1. You might not have proper water flow. Too much or too little pressure will cause this to happen. Check the pressure with your flow gauge and adjust if necessary.

2. Check for a partial blockage of the navigator throat. If you have a blockage, it could disrupt the movement of your cleaner. Clear blockage if necessary.

3. Check the shoes and wings. Damage or wear to them can disrupt your patterns of cleaning. If you notice that your shoes or wings are worn, replace them to correct the problem.

4. Check to make sure that your hose is not twisted. It should be clear of kinks, twists, and knots. Untangle if necessary. Laying the hose out in the sun will make it more pliable and easier to untangle if you need to do this.

5. Other things that could cause steering issues: check and clean the rear screen, check to see that the cone gear is is free and rotates smoothly, clean/replace/repair gear box, check pod connection, and check turbine and spindle assembly.

Hope this helps! Let me know if you need clarification or additional help!

Posted on May 20, 2010

jharwell668
  • 640 Answers

SOURCE: My Hayward Phantom pool cleaner has stopped

If the cleaner has no suction, check for obstructions in the debris chamber or throat of the cleaner. Also, check for hose leaks. If the cleaner has suction, but is just not moving properly and is spinning in circles, you most likely have a problem with your hose. It is a common problem with these pool cleaners getting small kinks or bends in their hoses that cause them to move in circles. If you store your cleaner hose in a coiled position, this will make the problem worse. Try laying the hose out in the sun and stretch it slightly. Let it sit for several hours, reconnect, and try it again.

Posted on May 25, 2011

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1 Answer

VIPER 5500 SPINS AROUND IN CIRCLES CAUSING HOSE TO GET TANGLED. ANY SUGGESTIONS WHY?


There are a couple of things that you should try if this pool cleaners hose is frequently becoming tangled. Make sure that your floats are evenly and correctly spaced. One float should be 18" inches from each end and a third float located in the middle, 5 feet from either end. You should also make sure that the hose length is not too long for your pool size. Your spin out might be too high. Try moving it to a lower setting and then running the cleaner again.

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The phantom just goes around in circles & gets tangled until it stops.


It sounds like the gear box has failed inside the unit. Causing it to not go straight anymore. Replace the gear box assembly.

Apr 02, 2011 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

Why is my phantom cleaner stuck spinning in a circle?


It is most likely that your hose is bent. Check the hose at the hose cleaner end assembly. If you notice that it is bent or warped, lay the hose out in the sun (stretched out) to try to remove the bend. Make sure that you are not storing your hose in a coiled position. This will cause this. It could also be that the pressure though your pool cleaners too high.

Feb 21, 2011 | Hayward Phantom Pool Cleaner Complete with...

2 Answers

Doesn't seem to be travelling around the pool as good as it originally did. it is approx 15 months old


I have owned 2 phantoms over 5 years. Most likely the problem is with the hose. The Phantom's hose will invariably need repairs over time. The hose swivels break and leak causing the pressure to drop. Even one leak will cause the cleaner to slow substantially.

The pressure gauge that came with the cleaner is very helpful. It will tell you if it is a pressure issue or the cleaner itself. Check your hose swivels and joints to look for leaks. Next check the filter screens (one near wall and one in the back of the cleaner). Finally, look at the hose's connection to the wall. The culprit is likely one of the above hose related issues.

Dec 09, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

My phantom spins in circles and goes upside down what could be my problem?


It is is going in circles, it is likely a bent hose. This is common with these pool cleaners if you store your hose in a coiled position. Try laying the hose out on a sunny day and leave it there a few hours to straighten the hose. The running on the side could be a result of the debris bag being too full and heavy. The pressure could also be too high, which would cause both of these problems. Try decreasing the water flow though your cleaner.

Sep 24, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

The pool cleaner goes around in a circle


It could be that your pressure is too high through your cleaner or that you need to empty your debris bag. However, it is most likely a bend in your hose. Lay the hose out in the sun (flat and stretched slightly) and let it sit for several hours to undo any bends or kinks. This commonly happens with pool cleaners when you store them with the hoses coiled. If you are storing your cleaner like this, you should definitely stop.

Aug 14, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

My Hayward Phantom pool cleaner has stopped cleaning and just goes in circles. How can I fix?


If the cleaner has no suction, check for obstructions in the debris chamber or throat of the cleaner. Also, check for hose leaks. If the cleaner has suction, but is just not moving properly and is spinning in circles, you most likely have a problem with your hose. It is a common problem with these pool cleaners getting small kinks or bends in their hoses that cause them to move in circles. If you store your cleaner hose in a coiled position, this will make the problem worse. Try laying the hose out in the sun and stretch it slightly. Let it sit for several hours, reconnect, and try it again.

May 27, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

I pulled my Phantom out of storage last week, placed it in the pool and it just goes around in circles. Water is slightly spraying around the little marble in the cam spin-out part but the clock hands go...


If it is going in circles, it is most likely a hose problem. Try laying the hose stretched out on a sunny day. Leave it for several hours. It may help to straighten the hose. If you can't get is reformed, you might have to replace the hose or the connection in the back of the cleaner. This is a common problem with this kind of automatic pool cleaner, especially if you coil the hose when you store the cleaner. That is never a good idea.

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Phanton pool sweep just turns in a circle upside down


This definitely sounds like an issue with the pool cleaners hose. Look for a bend or kink near the connection between the hose and cleaner. If you notice one, try stretching the hose on a flat surface in the sun for several hours. If this doesnt work, you will probably have to replace the hose.

Apr 24, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

Goes in circles


spin -out cam was stuck...freed cam

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