Question about Lexmark MFP-X3470 All-In-One InkJet Printer
I have a Lexmark X3430 printer, I changed cartridge (#24) when it said ink was low, put in new one, exactly like the one I took out, said cartridge incorrect, so I bought another cartridge and it again keeps saying cartridge incorrect, I unplugged everything, but this did not help either, what else do I need to do?
There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue.
The upgrade for the X3430 is available from Lexmark at: PC: http://www.downloaddelivery.com/downloads/misc/Firmware_F061909_3430Series.exe Mac: http://www.downloaddelivery.com/downloads/misc/Mac_MCC_J062309_01.Zip
To install the firmware upgrade, 1. Make sure the printer is ON and connected with a USB cable. 2. Download and run the appropriate firmware upgrade for your computer. 3. Be sure not to disconnect or power off the printer until the upgrade is complete
When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.
Posted on Jun 25, 2009
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Posted on Jan 02, 2017
make sure you have removed the protective tape from the cartridge.
if you have your old cartridge and it works, and when you then again place this one in and you get the error, then the problem is the new cartridge.
please contact your dealer for a replacement.
Thanks and good luck.
Posted on May 03, 2009
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