Question about Remington Factory Reconditioned 17-Inch 3.0 Amp AXCESS Electric Hedge Trimm

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Remington Axcess hedge trimmer wont run at all.

Remington Axcess hedge trimmer. Out of the box brand new, it ran for 20 minutes and stop/started a few times then died. It completely stopped running,
I received this as a B-day gift in the fall. Trimmers stayed in the box until today.
Thank You

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Check your fuel lines. It is probably getting air into the system. Also check inside the gas tank to make sure the fuel pick up line is still attached.

If you need more assistance please provide an exact model number and I can better help you.


Posted on May 03, 2010

  • 1 more comment 
  • killerbug May 17, 2011

    Is this guy for real???? Checking the fuel lines and inside the gas tank...on an ELECTRIC trimmer???????? Kelly, don't give up your day job. I don't know how you got to guru but I didn't vote for you!!!!!!!!!1

  • Kelly
    Kelly May 17, 2011

    Since you did not provide a model number I had to guess electric or gas.... I replied with a gas response. The no model number problem on the site happens every day on the site. Tech do not work off of a nomenclature and meiter are the tech manuals. Theya re all by model number.
    As for a new hedge trimmer right out of the box that has problems suspect the brushes. If the armature was not polished properly before assembly and has a sharp edge the commutator will grind the brushes down like sand paper in a really quick manner. Your 20 minutes or run time is about right. A broken brush spring can also cause it to not work well or just plain fail.
    My apology to you for using my 45 years of experience incorrectly and not guessing your model correctly. I note above that this is a re-conditioned unit at least under this heading:
    Problem with the Remington "Factory Reconditioned" 17-Inch 3.0 Amp AXCESS Electric Hedge Trimm
    After looking at the heading and seeing 3.0 Amp... yes... I was dead wrong but I still need a model number.
    My best guess at a model number is: RM3017HP and 41AF305G983

    ^-These are the only parts out there for this model.

    Even using the MTD site that is main support site for Remington parts only shows this:
    You best bet at finding brushes for this 3.2 motor is via a service center. I know of no other source for this particular model. I spent 20 minutes looking for a model number and over an hour for free trying to find a parts source.
    The repair you going to need will be in area of the brushes (brush wires, brush, spring, brush clip), and a polishing of the armature commutator with 220 grit or higher sand paper.

    This is the person that tried to help you:

    Thanks for giving me the nudge to pay attention.

  • Kelly
    Kelly May 17, 2011

    Someday I will spell check before posting too... typos...



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