Question about Bose (321GS) System
The system tries to close but it only goes in about half way then starts to make a clicking sound. Then the system opens the tray back all the way. The system continues to try to close but after about 3 or 4 times, the system stops and the tray is still open.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I dont know if you can get firmware for the system, but I had a friend with the same system that would only play dvd's and I replaced the dvd drive to get it working again. That might work for you because your laser could be failing or dirty.
Posted on Feb 29, 2008
SOURCE: Bose 321 DVD drive failure
Found another help site similar to FixYa where a person had posted that they successfully replaced their failed DVD ROM drive in their BOSE 3-2-1 Series I unit with a later model Toshiba SD-M1712 drive. There are 2 plastic trim bits and the metal DVD drive unit cover that need to be swapped between the old drive and the new PC type drive to complete the repair. I located and ordered a new drive and spent last evening removing the old drive from the BOSE. To remove the old drive all that is really necessary is to remove the lid from the BOSE unit and pop off a black steel holdown assembly across the top of the failed drive. Once that is done the old just drive lifts out and the replacement is virtually the same as swapping out a drive in your PC. I am awaiting arrival of the replacement OEM drive ($25) from some place in Texas. This just may work. BOSE wants hundreds of bucks and several weeks to repair their crappy unit. I will never purchase BOSE again. I had to also purchase a power supply in years past for this very lightly used unit and that was $300 and a lot of aggravation using the BOSE repair system. I have trouble just throwing this unit away because we spent $1000 hard earned $'s to buy the "best". I was certainly fooled. If this doesn't work I'm only out $25.
Posted on Dec 10, 2008
Check its loading belt for borken. you have to open this deivce. an experienced service technician only can open Bose sets. So get this set repaired by any one well experienced with servicing Bose systems. OK.
Posted on Dec 28, 2011
Tips for a great answer:
May 11, 2014 | Bose 321 GS Series III DVD Home...
Dec 28, 2011 | Bose (321GS) System
Jun 21, 2009 | Bose (321GS) System
Jun 14, 2009 | Bose 3 2 1 GSX System
May 30, 2009 | Bose 3 2 1 Series I DVD Home Entertainment...
May 30, 2009 | Televison & Video
Dec 09, 2008 | Bose (321GS) System
Nov 23, 2008 | Bose 3·2·1 II System
Feb 29, 2008 | Bose 3·2·1 II System
142 people viewed this question
Usually answered in minutes!