Question about Bose (321GS) System

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BOSE 321 GS dvd/cd tray won't close

The system tries to close but it only goes in about half way then starts to make a clicking sound. Then the system opens the tray back all the way. The system continues to try to close but after about 3 or 4 times, the system stops and the tray is still open.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Siliconchip
  • 52 Answers

SOURCE: bose 321 cd/dvd tray stuck closed

Please kindly check if this is d model of your 321

Posted on Jan 03, 2008

  • 1 Answer

SOURCE: bose 321 cd/dvd tray stuck closed

can you post the disassembly page in with a larger view? This is too small to be useful

Posted on Jan 19, 2008

  • 22 Answers

SOURCE: Bose 321 won't play CD and VCD but plays DVD

I dont know if you can get firmware for the system, but I had a friend with the same system that would only play dvd's and I replaced the dvd drive to get it working again. That might work for you because your laser could be failing or dirty.

Posted on Feb 29, 2008

  • 1 Answer

SOURCE: Bose 321 DVD drive failure

Found another help site similar to FixYa where a person had posted that they successfully replaced their failed DVD ROM drive in their BOSE 3-2-1 Series I unit with a later model Toshiba SD-M1712 drive. There are 2 plastic trim bits and the metal DVD drive unit cover that need to be swapped between the old drive and the new PC type drive to complete the repair. I located and ordered a new drive and spent last evening removing the old drive from the BOSE. To remove the old drive all that is really necessary is to remove the lid from the BOSE unit and pop off a black steel holdown assembly across the top of the failed drive. Once that is done the old just drive lifts out and the replacement is virtually the same as swapping out a drive in your PC. I am awaiting arrival of the replacement OEM drive ($25) from some place in Texas. This just may work. BOSE wants hundreds of bucks and several weeks to repair their crappy unit. I will never purchase BOSE again. I had to also purchase a power supply in years past for this very lightly used unit and that was $300 and a lot of aggravation using the BOSE repair system. I have trouble just throwing this unit away because we spent $1000 hard earned $'s to buy the "best". I was certainly fooled. If this doesn't work I'm only out $25.

Posted on Dec 10, 2008

gopakumarg43
  • 73619 Answers

SOURCE: Bose 321 cd/dvd tray stuck closed. Will not open.

Hello
Check its loading belt for borken. you have to open this deivce. an experienced service technician only can open Bose sets. So get this set repaired by any one well experienced with servicing Bose systems. OK.

Posted on Dec 28, 2011

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1 Answer

Bose 321 cd/dvd tray stuck closed. Will not open.


Hello
Check its loading belt for borken. you have to open this deivce. an experienced service technician only can open Bose sets. So get this set repaired by any one well experienced with servicing Bose systems. OK.

Dec 28, 2011 | Bose (321GS) System

1 Answer

Bose 321 tray will not open


If it's flashing on and off, then the DVD drive is the least of your problems. Check to see if there is a dual-voltage switch on the bass module. (if so, set it to 120v if you're in the US) As for the DVD drive--> Try another reset by unplugging the power for at least 30 seconds. Plug it back in, "Bose 321" will appear and disappear from the display, and then press the eject button before you power it back on. Wait about 3-8 seconds. If the drive won't open, it will probably need a repair. $150 for repair w/ new warranty through Bose- 800-367-4998.

Jun 21, 2009 | Bose (321GS) System

1 Answer

My BOSE 321 GSX, was working just fine. I was listening to a CD and started storing it, then someone else tried to stop it, and pushed the on/off, source and eject buttons at the same time. Since then it...


you can open it up and see if you have broken the ac/dc converter. disc tray could have jammed it up. if you dont know much about them then try calling customer support. ^^

Jun 14, 2009 | Bose 3 2 1 GSX System

1 Answer

When I press the Eject Button on the Bose 321 DVD Player the tray does not open up. I can hear the sound as if trying to open


normal issues with cd/dvd trays - gear/rubber of the tray transport worn out.

manytimes it helps if you always keep a cd/dvd in the tray (don't keep the tray empty)

it may also help if you can keep the bose 321 vertical.

May 30, 2009 | Bose 3 2 1 Series I DVD Home Entertainment...

1 Answer

Unlock code bose 321 GS III series


1. Insert a DVD which does not work due to region code error, then
2,.- Press right arrow
3.- Press up arrow
4.- Press Shuffle Button
5.- Press Stop Button
6.- Press and HOLD Mute Button

The tray disc will open and the will close.

Thats all....the Bose DVD media will be Multiregion....

May 30, 2009 | Televison & Video

2 Answers

CD stuck in disk tray of (original) BOSE 321


NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!

Nov 23, 2008 | Bose 3·2·1 II System

2 Answers

Bose 321 won't play CD and VCD but plays DVD


I did have the same problem. Then unplugged / replugged the base cable (= also the power supply) and after this the Bose dis play CD's again.

Feb 29, 2008 | Bose 3·2·1 II System

2 Answers

Bose 321 cd/dvd tray stuck closed


Please kindly check if this is d model of your 321

Nov 13, 2007 | Bose 3 2 1 GSX System

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