Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

1 Answer

Malfunctioning WD passport that windows doesn't detect.

My external WD passport hard disk has stopped working just recently, i've been using it over six months but it just decided malfunction yesterday. I've tried several of the solutions posted but the thing is my hard drive doesn't even show up in the disk management. I have tried turning off the power and reboot the computer without any success, the problem still persists. can anyone please help? is there anything i can do to fix it? i really need the data stored in the drive. please any help would be greatly appreciated.

Posted by on

  • jackybird9 May 11, 2009

    Thanks a lot joecoolvette you were right about the casing.. i got it changed today and now i can use my harddrive again... the data in it is intact.. and the price for a new casing for it was reasonable too, thank you again for helping me fix my problem,greatly appreciate it. :) :)

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Western Digital Master
  • 5,660 Answers

Inside the case is a regular laptop size harddrive.
Laptop harddrives are 2.5 inches across. (2-1/2 inches. Desktop harddrives are 3.5 inches)

I would suggest the external enclosure the harddrive is in, is defunct.
I would suggest buying a new external enclosure, and putting this harddrive in it. Then just plug the USB cable in, (As you did before), and download your data, to be ready to transfer.

You need an external enclosure that is Sata, and is for a 2.5 inch harddrive. These are relatively inexpensive.
Let me show you some examples:
1.http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2783&name=2.5-eSATA-Hard-Drive-Enclosure&Nav=|c:2781|&Sort=0&Recs=10

Posted on May 10, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My WD My Passport external Hard Drive ! TB formatted for Mac is not reading my files


A Windows PC computer will not read files on the WD hard drive that has been formatted on a MAC.
The fix.
Copy your photos onto the MAC computer then remove the WD hard drive and connect it to your Windows PC and format the WD hard drive in FAT32 file system.
After formatting has been completed remove the WD hard disk and connect it to the MAC computer. The MAC can read and write to a Windows FAT32 formated hard disk. You can now copy the photos from the MAC to the WD hard disk. When copying is complete, remove the WD hard drive and connect the WD hard drive to your Windows PC and you can now copy the photo from the WD hard disk to your Windows PC.

Mar 05, 2012 | Western Digital Passport WDXML800UE...

1 Answer

I have WD 320 external hard disk, it was working good , before 2 days its stop working, my computer can detect it but the size is zero and i can find my data


If it is detecting it as size zero the drive is damaged.

To be sure you can run WD's Data Lifeguard diagnostic http://support.wdc.com/product/download.asp?groupid=612&sid=3&lang=en

But it's probably the case you will need data recovery help. This guy does it remotely and works for donations. http://FreeDataRecovery.us

Jul 19, 2011 | Western Digital Passport 320GB External...

1 Answer

Hi i had wd and my pc dont detect my external disk


If its xp or older OS it will not but in 4 partitions of 80 it will but most be done by outside programs most times.

Nov 29, 2009 | Western Digital Passport WDXML800UE...

1 Answer

I have new wd external hdd 250 gb, its not detecting on my desktop.


Is the drive formatted? Did you get an install disk supplied with it? If so try running it.
Check your system BIOS and see if the drive is being detected there. Also you can check the Device Manager in Windows to see if there any issues with the drive.

Sep 12, 2009 | Western Digital WD Passport 250GB Portable...

4 Answers

My western digital Passport 320Gb usb drive is not detected


hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

Jul 23, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Wd external hard disk and lenovo s10 notebook problem


this is due to virus or malware. it is possible that it is present in hard disk. whenever you tries to open the file, at that time the virus get activated and creats error.........for this you need to install the latest updated antivirus. but some antivirus are worthless. so i recommend you to use quickheal antivirus and scan the hard disk

Jun 20, 2009 | Western Digital Passport 320GB External...

1 Answer

WD Passport 250GB External cannot be recognized.


Go to BIOS (Press DEL or F2 to enter BIOS). Check if the Power state is in S1. Ensure that USB setting is in Hi-Speed.
Restart the computer and try using the device. this should fix. Let us know the result.
Thanx

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD My Passport Essential 250GB USB2.0 is not working in WIn 98SE


Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

Dec 26, 2008 | Western Digital WD Passport 250GB Portable...

2 Answers

Not Detected on PC


Since you say that it is detected in Device Manager and is shown as working properly, it would appear that the problem is that it is not getting a drive letter. Have you added anything recently that might take up a drive letter like a flash drive? If so, try removing both and then plugging the WD back in. If this is not the case or does not help, do this:

Assuming you are using XP.
Right click on My Computer and select Manage
The computer Management window will open, click on Disk Management
Do you see the WD in the window on the right?
Does it show a drive letter?
If not, you can assign it one by right clicking on it and selecting Change Drive Letter and Paths ...

If the WD does not show up in Disk Management, possible problems are:
1) USB cable is damaged, try another one.
2) USB circuits in the WD case not working properly, hard drive can be removed and put into another case.
3) WD USB case is good, hard drive is good but there is a loose connection inside. Open case and reseat everything.
4) WD USB case is good but the hard drive inside has gone bad (worst case scenario)

Sep 27, 2008 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?
Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive Logo

1,838 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76673 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...