Question about TruTech TT320

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I have a trutech TT-320 and the little blue lights stays on but the unit does not respond to any buttons. Also, the drawer doesn't open.

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  • Anonymous May 11, 2009

    Little blue ligh stays on but doesn't open

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You will need to take your brand to a techn to change the main motor of the drawer. the motor is not working.

Posted on May 13, 2009

  • Robert H Danelson
    Robert H Danelson Jan 10, 2011

    You must first click on the "STOP" button on your remote control. Then go to the front of the DVD player and push the bottom right button (standby/on) then, click on the button that says
    "power" on the remote. A pause between pressing buttons is needed (to discharge any residual electrons in the unit). If you can't get the draw to open then you may have a disc in the player stuck. This is rare as in order for this to happen one would have to insert the disc under the tray instead of on it as is the correct method of inserting a disc. If you find a disc is stuck inside and under the tray. Disconnect the power cord. turn over the player and look for the slot that has letters stamped into the casing bottom. They say to;push to the left (direction of arrow), then insert a pin and push it to the left. This will manually push the tray out. If in the event a disc is still stuck inside either take it to a repair shop or if you are handy, open up the player removing the phillips head screws around the outside. Don't forget the 2 on the bottom front. Good Luck as this company is out of business today.

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Thanks for using FixYa. Please locate the DVD player’s manual eject button which is a small hole located underneath the DVD drawer. Now insert a stiff wire like a paperclip or safety pin into the hole and push gently to open the drawer. Now pull the drawer gently to open it. Remove the DVD and see if there is a problem with it. Most DVD player drawers get stuck when a DVD is warped or the label is starting to peel. If the DVD is warped, discard it. If the label is peeling then you need to remove the label. Turn your DVD player back on. If it gets stuck again on a different DVD, then the problem may be with your DVD player and you need to have it serviced.

Please do rate the solution and revert for further assistance.

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