Question about HP Photosmart 2710 All-In-One InkJet Printer

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I can print wirelessly but when I try to scan, it says that I need to downloan HP software. But didn't I do that already?

I have a MacBook and am connected via wireless network to my HP Photosmart 2710 all in one. I print OK, but when I try to scan, it says I need to download HP software. Is there something else I need? Help! Bob Abaya

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You may have to remove the latest HP All-in-One software then re-install it again.. you can download it from this link, http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=420428&

if you have Mac OS X - this might be helpful,

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&dlc=en&cc=us&product=420428&rule=12094&lang=en

Posted on May 10, 2009

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