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CD Carousel for the Onkyo Shelf System

I can not get the cd carousel to open up. The Model number of the cd player unit is C-707CHX.  It is a component of an Onkyo Bookshelf system.

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  • capricho Dec 08, 2007

    I have the same problem

  • Anonymous Dec 14, 2007

    Same here. I took the unit apart only to get the cd out. I still can't get the trays operate properly.

  • Anonymous Apr 29, 2009

    My Sharp 3-Disc CD Changer suddenly stopped working. It seems to be stuck because I hear a sound as it tries to change from one CD to the next.

    My favorite CDs are locked in a tray that will not turn, while the radio and cassette player works like new. Some how I lost the user manual that came with this system, so if some one can tell me how to fix this problem, it will be appreciated very much.

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I have the same exact problem with my Onkyo C-707CHX and I found a solution that doesn't involve jamming any screws or other metal objects into your cd tray (which could most likely just cause more damage). This way seems a little safer: Power on your device and hit the open button. As soon as you hit the open button quickly push slightly with both hands on both sides of the cd tray that should be opening. You should hear the trays moving around in there and then you have to try to feel for a slight push from the tray. As soon as you feel that slight push, take your hands off of the tray and let it come out. This has been working for me for a while now (and hopefully will continue to work until I take it to get fixed somewhere). The only issue I have run into is that my "Disc 1" open button doesn't work with this method. So I just use this method with disc 2 or 3 and then once it's open I can hit the disc 1 button to get to that tray. So if it doesn't work with one tray, try the other two as well. Hope this helps.

Posted on Jul 16, 2012

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There are a lot of bad reviews of this cd-player for this reason. There used to be bad reviews of it on the Onkyo website; now there are'nt any reviews at all. The cd-changer is a lemon, but it doesn't appear that Onkyo has any intentions of providing a permanent fix for its customers. Mine is doing the same thing.

Posted on Feb 17, 2008

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