Question about Dell Wireless Keyboard Optical Mouse w0147

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Mouse Stopped then Keyboard

Hi, my dads mouse batteries died, so i replaced them, but when i came back the mouse didn't work. When i restarted the computer, the keyboard didn't work. I have dusted everything off and put them in the same place, but cant find a solution. PLEASE HELP.

 

Thanks.

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You need to synchronize the connection again. there should be a reconnect button on the bottom side of the mouse and keyboard. mostly green in color. press that and within 30 sec. press the reconnect button on the receiver. that should fix the problem.

Posted on Oct 11, 2007

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Posted on Jan 02, 2017

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Hi. Please do troubleshooting steps below:

1. Check to be sure your "Number Lock" or "Function Lock" keys aren't lit. These can lock out certain parts of your keyboard. If either of these is lit, press them to unlock the locked portion of your keyboard. These can be found at the top right on a laptop and between the number pad and main keys on a desktop keyboard.

2. Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.

3. Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.

4. Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

Have a good one!


  • Step 2 Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.
  • Step 3 Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
  • Step 4 Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

  • Read more: How to Unlock a Dell Keyboard | eHow.com http://www.ehow.com/how_5063232_unlock-dell-keyboard.html#ixzz0uguUk4bZ

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