Question about Brother MFC-9420CN All-In-One Laser Printer

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Brother 9420 "reinstall tray" message won't clear

Can't get the "reinstall tray" message to clear.  I have checked that the tray is ok, but the printer won't recognize it's installed.

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  • Anonymous Apr 29, 2008

    We have used this printer for quite awhile. It developped this problem this morning. It should be a sensor problem but the driver problem. Maybe a sensor needs cleaning. Where is the sensor? Any suggestion? Thanks.

  • catm05 Feb 24, 2009

    hte LCD shows a message of tray #1, reinstall tray and I have not been able to find the solution. The printer isnot old but it's the first time that this apears, I have been reinstaling the tray, switch on and off the printer, plug and unplug the printer fromt he PC but it not works. is there some one who knows something about this trouble and who to fix it?

    Thank you for your support



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Just scroll down the page and u find 3 download links : 


and try to install driver just from device menager

Posted on Oct 12, 2007


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