Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Items sometimes freeze on refrigerator side of unit - model GSS25LGMA

Even though we have the temp on the refrigerator side set at 1 it freezes food. All else seems to work - freezer side and ice maker. We can't seem to get refrigerator side to maintain a cool temp without freezing some items.

 

Our email - [email protected]   (in Phoenix, AZ)

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  • 7 more comments 
  • Anonymous Nov 09, 2007

    Problem with GE Profile Artica Refridgerator

  • djbean Dec 27, 2007

    All levels of refrigerator freeze foods, even eggs. I tried vacuuming the condensor at the back, which helped a bit, but the problem returned within a month.

  • Anonymous Jan 02, 2008

    Stuff in lower frig keeps freezing. Also ice dispenser does not work well.

  • Neva14 Jan 04, 2008

    Refrigerator side freezes on # 1 setting, isthere a solution for this problem?

  • wasupdee May 14, 2008

    I have a similar problem. milk and produce tend to freeze, Even with the setting on 1 and the freezer set on 2. I own model GSS25xGNABB. How much to fix this and can I do it myself or do I need a repair guy?

  • Anonymous Feb 03, 2009

    Similar problem here. We had a technician come out today & take a look. He said the problem is with the thermistors, and the total repair is about $400-450.

  • Anonymous Mar 18, 2014

    I freezes the food in the back of the refrigerator even on setting 1

  • Anonymous Mar 18, 2014

    It freezes food in the back of the box as well as the crisper even on setting 1

  • Anonymous Mar 20, 2014

    everything is freezing even with temp moved to 46

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  • Master
  • 473 Answers

It is most likely a bad damper motor.  This is where the cool air comes out into the fridge section.  On this model it is a fairly common problem and comes a whole assembly.  The part # is WR49X10091 and will cost anywhere from $100 to $122.  Knowing this model I would bet this is your problem.  If the damper is bad and stuck open cold air will just keep blowing in.  It is suppose to open and close based on the temp setting.  Let me know if you have any other questions.

Posted on Oct 11, 2007

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